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Banking
General Banking
1-800-TO-WELLS
(New and existing customers)
24 hours a day, 7 days a week
More banking products and services
Portfolio by Wells Fargo®
1-800-742-4932
24 hours a day, 7 days a week
ExpressSend® Service
1-800-556-0605
24 hours a day, 7 days a week
Foreign Exchange
1-800-626-9430
Mon – Fri: 5 am – 6 pm (PT)
Sat: 7 am – 2 pm (PT)
Wells Fargo Military Banking
1-855-USA-2WFB
(1-855-872-2932)
Debit and Credit Cards
Debit Cards
Request a new or replacement debit card, report a lost/stolen debit card, or for debit card questions
1-800-869-3557
24 hours a day, 7 days a week
Debit FAQs
Credit Cards
Account Management
1-800-642-4720
International Collect Calls
1-925-825-7600
24 hours a day, 7 days a week
Apply by Phone or Online
1-800-932-6736
Application Status for Wells Fargo Visa Credit Cards
1-800-967-9521
24 hours a day, 7 days a week
Application Status for Wells Fargo Propel American Express® Cards
1-877-514-3717
Mon – Fri: 5 am - 7 pm
Sat: 8:30 am - 5 pm
Sun: closed
Pacific Time
Redeem Rewards
1-877-517-1358
Fraud
To file a fraud claim or for fraud questions, call the number on the back of your card.
Credit Card FAQs
Visa Card Benefits
To file a trip cancellation or travel accident claim, or ask claim questions: 1-855-830-3722
Extended Warranty, Price Protection, Purchase Security and Cell Phone Protection
1-866-804-4770
Auto Rental Collision Damage Waiver, Emergency Evacuation and Transportation,
Emergency Medical Expense, Hotel Burglary, Lost Luggage
1-800-348-8472
Loans
Home Mortgage
Customer Service
1-800-357-6675
Mon – Fri: 6 am - 10 pm
Sat: 8 am - 2 pm
Central Time
Financing
1-877-937-9357
Mon – Fri: 7 am - 7 pm
Saturday: 8 am - 6 pm
Central Time
Mortgage Military Customer Service
1-866-936-7272
Mon – Fri: 6 am - 8 pm
Sat: 8 am - 2 pm
Central Time
Home Equity
Customer Service
1-866-820-9199
Mon – Fri: 7 am - 10 pm
Sat: 8 am - 2 pm
Central Time
Financing
1-888-667-1772
Mon – Fri: 7 am - 8 pm
Sat: 7 am - 4 pm
Central Time
Auto Loans
1-800-289-8004
Mon – Thurs: 7 am – 10 pm
Fri: 7 am – 9 pm
Sat: 7 am – 5:30 pm
Central Time
Student Loans
Account Management
1-800-658-3567
Mon – Fri: 7 am - 5 pm
Central Time
(Automated responses available 24 hours a day, 7 days a week)
Student Loan FAQs
Personal Loans
To open a new account: 1-877-526-6332
Mon – Fri: 8 am – 7 pm
Central Time
Customer Service: 1-877-269-6056
Mon – Fri: 7 am – 7 pm
Central Time
Personal Lines of Credit
For questions about your existing account:
CD/Savings Secured Loans, CD/Savings Secured (Portfolio) Lines of Credit
and Motorcycle and Specialty Vehicle Loans
For questions about your existing account:
Customer Service: 1-877-269-6056
Mon – Fri: 7 am – 7 pm
Central Time
Customer Service: 1-800-946-2626
24 hours a day, 7 days a week
Investment and Retirement
401(k) Retirement Plans
1-800-728-3123
Mon – Fri: 7 am - 11 pm
Eastern Time
How Do I…
Wells Fargo Asset Management
Individual Investors
1-800-222-8222
Mon-Fri: 6:30 am - 7:30 pm
Central time
Investment Professionals
1-888-877-9275
Mon – Fri: 7 am - 5:30 pm
Central Time
Institutional Cash Investors
1-800-260-5969
Mon – Fri: 7 am - 5 pm
Central Time
Wells Fargo Advisors Full Service Brokerage
Current Brokerage Customers
1-866-281-7436
Mon – Fri: 8 am – 12 am
Eastern Time
New Customers
1-866-243-0931
Mon – Fri: 8:30 am - 9:30 pm
Eastern Time
How Do I…
WellsTrade® Online Brokerage
Existing WellsTrade Account Questions
1-800-TRADERS (872-3377)
Mon - Fri: 8 am - 12 am
Eastern Time
New Customers
1-877-573-7997
How Do I…
- Manage my account online
- Open a WellsTrade account
- WellsTrade Applications and Forms
- View WellsTrade FAQs
IRAs
Current IRA Customers
1-866-281-7436
Mon - Fri: 8 am - 12 am
Eastern Time
New IRAs and Rollovers
1-877-493-4727
Mon - Fri: 8:30 am - 9:30 pm
Eastern Time
How Do I…
Trust and Managed Investments
Existing Trust and Managed Investment Questions
1-800-352-3705
Mon – Fri: 8 am – 12 am
Eastern Time
Wells Fargo Private Bank
General Banking
1-800-869-3557
24 hours a day, 7 days a week
Wells Fargo Online®
1-800-956-4442
24 hours a day, 7 days a week
Contact Us Internationally
Customers outside of the United States can call Wells Fargo customer service toll-free from most countries using our
international access codes.
Deaf or Hard of Hearing Customers
We accept all relay calls, including 711.
