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How to Report Fraud

Contact us immediately using the following numbers if you think one of your Wells Fargo accounts or services has been compromised. Please have your account information and details about the suspected fraud available when you call.

Type of Fraud
Contact Information

Personal ATM/Debit Cards and Accounts

Business ATM/Debit Cards and Accounts

  • Suspicious or unauthorized ATM or debit card purchases or withdrawals
  • Lost or stolen debit card, ATM card, or checks
  • Lost or stolen account numbers



Personal Credit Cards

Business Credit Cards

  • Suspicious or unauthorized credit card transactions
  • Lost or stolen credit card



Wells Fargo Online® Services
Suspicious or unauthorized activity with a Wells Fargo service:

  • Bill Pay
  • SurePay
  • Online Transfers
  • Online Profile Changes
  • Online Wires

Suspicious Phishing Email or Text Messages
If you receive a suspicious email or text message and you:

  • Did respond by clicking on a link, opening an attachment or providing personal information, call us immediately.
  • Did not respond, email us at 


Forward suspicious emails that appear to be from Wells Fargo to: 

You will receive an automated response.

Suspicious Phone Call

If you receive a suspicious phone call from someone claiming to be from Wells Fargo, call us immediately.


Identity Theft

Learn more about identity theft


Hearing Impaired Customers

  • 24 hours a day, 7 days a week
  • Telecommunications Relay Service calls accepted
TDD/TTY: 1-800-877-4833