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How to Report Fraud

Contact us immediately using the following numbers if you think one of your Wells Fargo accounts may have been compromised or you suspect fraud. If you live or are traveling outside the U.S. call us toll-free from most countries outside the U.S.

Type of Fraud
Contact Information

ATM, Debit Card, or Checking Fraud  

  • Suspicious or unauthorized ATM or debit card purchases or withdrawals
  • Lost or stolen debit card, ATM card, or checks
  • Lost or stolen account numbers

Personal Accounts 1-800-869-3557
Business Accounts 1-800-225-5935

Credit Card Fraud

  • Suspicious or unauthorized credit card transactions
  • Lost or stolen credit card

Personal Accounts 1-800-642-4720
Business Accounts 1-800-225-5935

Wells Fargo Online® Services Fraud
Suspicious or unauthorized activity with a Wells Fargo service:

  • Bill Pay
  • Zelle®
  • Online Transfers
  • Online Profile Changes
  • Online Wires

Suspicious Phishing Email or Text Messages
If you receive a suspicious email or text message and you:

  • Did respond by clicking on a link, opening an attachment or providing personal information, call us immediately.
  • Did not respond, email us at 


Forward suspicious emails that appear to be from Wells Fargo to: 

You will receive an automated response.

Suspicious Phone Call

If you receive a suspicious phone call from someone claiming to be from Wells Fargo, call us immediately.


Identity Theft

Learn more about identity theft


Deaf or Hard of Hearing Customers

  • 24 hours a day, 7 days a week
  • Telecommunications Relay Service calls accepted
TDD/TTY: 1-800-877-4833