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Customer Service

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General Banking

1-800-869-3557
24 hours a day, 7 days a week

Wells Fargo Online® and Wells Fargo Mobile®

1-800-956-4442
24 hours a day, 7 days a week

How to Report Fraud

If you suspect fraud on your account or you lost your debit, ATM or credit card, contact us immediately.



Hearing Impaired Customers

TDD/TTY: 1-800-877-4833, 24 hours a day, 7 days a week
Telecommunications Relay Services calls accepted

General Banking

General Banking

1-800-TO-WELLS
(New and existing customers)
24 hours a day, 7 days a week

Secure Email

Sign on to send us a secure message

Report Fraud

To report identity theft, suspected fraud or lost/stolen debit cards or checks:
1-800-869-3557

Lost/stolen credit card or suspicious credit card transactions:
1-800-642-4720

Wells Fargo Online and Wells Fargo Mobile

Contact Wells Fargo Online and Wells Fargo Mobile Customer Service

1-800-956-4442
24 hours a day, 7 days a week

Suspicious or Unauthorized Activity with a Wells Fargo Online Service

1-866-867-5568

Report Phish and Email Scams

reportphish@wellsfargo.com

More banking products and services

Portfolio by Wells Fargo®

1-800-378-0575

Learn More

Destination® IRA (FDIC-Insured CDs and Savings Accounts)

1-800-237-8472

Learn More

Express Send® Service

1-800-556-0605

Learn More

Foreign Exchange

1-800-626-9430

View All

Wells Fargo Military Banking

1-855-USA-2WFB

(1-855-872-2932)

Learn More

Identity Theft Protection

1-877-364-9343
Mon – Fri: 7 am - 8 pm
Sat: 7 am - 5 pm
Sun: 9 am - 5 pm
Central Time

Learn More

 

Credit Cards

Account Management

1-800-642-4720

International Collect Calls:
1-925-825-7600
24 hours a day, 7 days a week

Apply by Phone

1-800-932-6736

Application Status for Wells Fargo Credit Cards

1-800-967-9521
24 hours a day, 7 days a week

Application Status for Wells Fargo American Express®

1-877-514-3717

Mon - Fri 5 am - 7 pm
Sat: 8:30 am - 5 pm
Sun: closed
Pacific Time

Pay your credit card bill

1-800-869-3557

Redeem Rewards

1-877-517-1358

Debit Card

Request a new or replacement debit card, report a lost/stolen debit card, or for debit card questions

1-800-869-3557
24 hours a day, 7 days a week

Customer Service (en español)
1-877-727-2932

Customer Service (Chinese)
1-800-288-2288

  

Home Mortgage

Account Management

1-800-357-6675
Mon – Fri: 6 am - 10 pm
Sat: 8 am - 2 pm
Central Time

Home Buying & Refinancing

1-877-937-9357

Mon – Fri: 7 am - 9 pm
Sat: 8 am - 6 pm
Sun: 10 am - 6 pm
Central Time

Contact us

Mortgage Military Customer Service

1-866-936-7272

Mon - Fri: 6 am - 10 pm
Sat: 8 am - 2 pm
Central Time

Home Equity

Account Management

1-866-820-9199

Mon – Fri: 7 am - 9 pm
Sat – Sun: 8 am - 6 pm
Central Time

Apply by Phone

1-888-667-1772
Mon – Fri: 7 am - 9 pm
Sat: 7:30 am - 7 pm
Sun: 9 am - 6:30 pm
Central Time

Auto Loans

Dealer Services

Dealer Services
1-800-289-8004

Mon –  Fri: 5 am - 7 pm
Pacific Time

Auto Finance

Auto Finance

1-800-559-3557

Mon – Fri: 8 am - 6 pm
Local time

Apply for an Auto Loan

Apply for an Auto Loan

1-877-700-9345
Mon – Thurs: 7 am - 10 pm
Fri: 7 am - 7 pm
Sat: 8 am - 5 pm
Central Time

Student Loans

Apply for a New Student Loan

1-800-378-5526

Mon – Fri: 7 am - 8 pm
Central Time

Applications in Process

1-800-378-5526

Mon – Fri: 7 am - 8 pm
Central Time

Account Management

1-800-658-3567
Mon – Fri: 7 am - 8 pm
Central Time
(Automated responses available 24 hours a day, 7 days a week)

Student Loan Consolidations

1-877-315-7723
Mon – Fri: 7 am - 8 pm
Central Time

Personal Loans and Lines of Credit

Personal Loans, CD/Savings Secured Loans, CD/Savings Secured Lines of Credit, and Motorcycle and Specialty Vehicle Loans

To open a new account: 1-888-667-5250

Mon – Sun 6 am – 1 am
Central Time

Customer Service: 1-877-269-6056
Mon – Fri 7 am – 9 pm
Sat – Sun 8 am – 6 pm
Central Time

Personal Lines of Credit

To open a new account: 1-888-667-5250
Mon – Sun 6 am – 1 am
Central Time

Customer Service: 1-800-946-2626
24 hours a day, 7 days a week

Wells Fargo Financial

Wells Fargo Financial Cards

1-877-906-6055

Visa®, MasterCard®, NowLine®, or Cash on Demand®

Wells Fargo Financial Loans

1-888-684-0748
8-digit account numbers for mortgages and personal loans
Mon - Fri: 8:30 am - 5 pm
Central Time


Auto, Home, Renters, Life, Umbrella, and Specialty Vehicle Insurance

Please refer to your policy for customer service information. If you are unable to locate your policy, please call 1-866-878-0775 and a Wells Fargo Insurance agent will assist you.

Mon - Fri: 7 am - 7 pm
Central Time

401(k) Retirement Plans

401(k) Retirement Plans (through your employer)

Wells Fargo Funds

Individual Investors

1-800-222-8222

24 hours a day, 7 days a week

Investment Professionals

1-888-877-9275

Mon –  Fri: 7 am - 6 pm
Central Time

Institutional Sales Professionals

1-866-765-0778

Mon –  Fri: 7 am - 6 pm
Central Time

Learn More

Wells Fargo Advisors, LLC Full Service Brokerage

Current Brokerage Customers

1-866-281-7436

Mon – Fri: 8 am – 12 am
Sat: 8 am – 7 pm
Eastern Time

New Customers

1-866-243-0931

Mon – Fri: 8 am - 8 pm
Eastern Time

WellsTrade® Online Brokerage

Existing WellsTrade Account Questions

1-800-TRADERS (872-3377)
24 hours a day, 7 days a week

New Customers

1-877-573-7997

IRAs

Current IRA Customers

1-866-281-7436
Mon - Fri: 8 am - 12 am
Sat: 8 am - 7 pm
Eastern Time

New IRAs and Rollovers

1-877-493-4727
Mon - Fri: 8:30 am - 9:30 pm
Sat: 10:30 am - 7 pm
Eastern Time

Trust and Managed Investments

Existing Trust & Managed Investment Questions

1-800-352-3705

Wells Fargo Private Bank

Wells Fargo Private Bank

1-888-715-0380
Mon – Fri: 7:30 am – 8:30 pm

Sat: 9:30 am – 6 pm

Central Time

Learn More