General Banking
1-800-869-3557
24 hours a day, 7 days a week
Wells Fargo Online®
1-800-956-4442
24 hours a day, 7 days a week
How to Report Fraud
How to Report Fraud
If you suspect fraud on your account or you lost your debit, ATM or credit card, contact us immediately.
Hearing Impaired Customers
TDD/TTY: 1-800-877-4833, 24 hours a day, 7 days a week
Telecommunications Relay Services calls accepted
Banking
General Banking
1-800-TO-WELLS
(New and existing customers)
24 hours a day, 7 days a week
More banking products and services
Portfolio by Wells Fargo®
1-800-378-0575
Express Send® Service
1-800-556-0605
Foreign Exchange
1-800-626-9430
Wells Fargo Military Banking
1-855-USA-2WFB
(1-855-872-2932)
Credit and Debit Cards
Credit Cards
Account Management
1-800-642-4720
International Collect Calls
1-925-825-7600
24 hours a day, 7 days a week
Apply by Phone or Online
1-800-932-6736
Application Status for Wells Fargo Credit Cards
1-800-967-9521
24 hours a day, 7 days a week
Application Status for Wells Fargo American Express®
1-877-514-3717
Mon – Fri: 5 am - 7 pm
Sat: 8:30 am - 5 pm
Sun: closed
Pacific Time
Redeem Rewards
1-877-517-1358
Credit Card FAQs
Debit Cards
Request a new or replacement debit card, report a lost/stolen debit card, or for debit card questions
1-800-869-3557
24 hours a day, 7 days a week
Customer Service
(
)
1-800-288-2288
Debit FAQs
Loans
Home Mortgage
Account Management
1-800-357-6675
Mon – Fri: 6 am - 10 pm
Sat: 8 am - 2 pm
Central Time
Home Buying and Refinancing
1-877-937-9357
Mon – Fri: 7 am - 9 pm
Sat: 8 am - 6 pm
Sun: 10 am - 6 pm
Central Time
Mortgage Military Customer Service
1-866-204-8352
Mon - Fri: 6 am - 10 pm
Sat: 8 am - 2 pm
Central Time
Mortgage FAQs
Home Equity
Account Management
1-866-820-9199
Mon – Fri: 7 am - 7 pm
Sat – Sun: 8 am - 4:30 pm
Central Time
Apply by Phone or Online
1-888-667-1772
Mon – Fri: 7 am - 9 pm
Sat: 7 am - 7 pm
Central Time
Home Equity FAQs
Auto Loans
Dealer Services
Dealer Services
1-800-289-8004
Mon – Fri: 5 am - 7 pm
Pacific Time
Auto Finance
Auto Finance
1-877-700-9345
Mon – Thu: 8 am - 8 pm
Fri: 8 am – 7 pm
Sat: 9 am – 1 pm
Central Time
Auto Loan FAQs
Student Loans
Apply for a New Student Loan
1-800-378-5526
Mon – Fri: 7 am - 8 pm
Central Time
Applications in Process
1-800-378-5526
Mon – Fri: 7 am – 8 pm
Central Time
Account Management
1-800-658-3567
Mon – Fri: 7 am - 8 pm
Central Time
(Automated responses available 24 hours a day, 7 days a week)
Student Loan Consolidations
1-877-315-7723
Mon – Fri: 7 am - 8 pm
Central Time
Student Loan FAQs
Student Loan FAQsPersonal Loans and Lines of Credit
Personal Loans, CD/Savings Secured Loans, CD/Savings Secured Lines of Credit, and Motorcycle and Specialty Vehicle Loans
To open a new account: 1-888-667-5250
Mon – Sun 6 am – 1 am
Central Time
Customer Service: 1-877-269-6056
Mon – Fri 7 am – 9 pm
Sat – Sun 8 am – 6 pm
Central Time
Personal Lines of Credit
To open a new account: 1-888-667-5250
Mon – Sun 6 am – 1 am
Central Time
Customer Service: 1-800-946-2626
24 hours a day, 7 days a week
Personal Loan and Line of Credit FAQs
Personal Loan and Line of Credit FAQsInsurance
Auto, Renters, Life, Umbrella, and Specialty Vehicle Insurance
Please refer to your policy for additional information. If you are unable to locate your policy a Wells Fargo Insurance agent will assist you.
1-866-294-2571
Mon – Fri: 7 am - 7 pm
Central Time
Investment and Retirement
401(k) Retirement Plans
1-800-728-3123
Mon – Fri: 7 am - 11 pm
Eastern Time
How Do I…
Wells Fargo Funds
Individual Investors
1-800-222-8222
24 hours a day, 7 days a week
Investment Professionals
1-888-877-9275
Mon – Fri: 7 am - 6 pm
Central Time
Institutional Sales Professionals
1-866-765-0778
Mon – Fri: 7 am - 6 pm
Central Time
Wells Fargo Advisors, LLC Full Service Brokerage
Current Brokerage Customers
1-866-281-7436
Mon – Fri: 8 am – 12 am
Sat: 8 am – 7 pm
Eastern Time
New Customers
1-866-243-0931
Mon – Fri: 8 am - 8 pm
Eastern Time
How Do I…
WellsTrade® Online Brokerage
Existing WellsTrade Account Questions
1-800-TRADERS (872-3377)
24 hours a day, 7 days a week
New Customers
1-877-573-7997
How Do I…
- Manage my account online
- Open a WellsTrade account
- WellsTrade Applications and Forms
- View WellsTrade FAQs
IRAs
Current IRA Customers
1-866-281-7436
Mon - Fri: 8 am - 12 am
Sat: 8 am - 7 pm
Eastern Time
New IRAs and Rollovers
1-877-493-4727
Mon - Fri: 8:30 am - 9:30 pm
Sat: 10:30 am - 7 pm
Eastern Time
How Do I…
Trust and Managed Investments
Existing Trust and Managed Investment Questions
1-800-352- 3705
Mon – Fri: 7 am – 9 am
Eastern Time
How Do I…
Wells Fargo Private Bank
1-888-715-0380
Mon – Fri: 7:30 am – 8:30 pm
Sat: 9:30 am – 6 pm
Central Time
