Customer Service

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General Banking

1-800-869-3557
24 hours a day, 7 days a week

Online Banking &
Bill Pay

1-800-956-4442
24 hours a day, 7 days a week

How to Report Fraud

If you suspect fraud on your account or you lost your debit, ATM or credit card, contact us immediately.

Hearing Impaired Customers

TDD/TTY: 1-800-877-4833, 24 hours a day, 7 days a week

General Banking

1-800-TO-WELLS
(New and existing customers)
24 hours a day, 7 days a week

Secure Email

Sign on to send us a secure message

Report Fraud

To report identity theft, suspected fraud or lost/stolen debit cards or checks:
1-800-869-3557

Lost/stolen credit card or suspicious credit card transactions:
1-800-642-4720

International Access Codes

Call toll-free from outside the U.S.

Online Banking

1-800-956-4442
24 hours a day, 7 days a week

Suspicious Online Activity

1-866-867-5568

Report Phish and Email Scams

reportphish@wellsfargo.com

More banking products and services
Contact

Wells Fargo PMA® Package

Learn More

1-800-378-0575

Destination® IRA (FDIC-Insured CDs and Savings Accounts)

Learn More

1-800-237-8472

Express Send® Service

Learn More

1-800-556-0605

Foreign Exchange

View All

1-800-626-9430

Credit Cards

Account Management

1-800-642-4720
International Collect Calls:

1-925-825-7600
24 hours a day, 7 days a week

Apply by Phone

1-800-932-6736
Mon: 4 am - midnight
Tues – Fri: 24 hours a day
Sat: midnight - 10 pm
Sun: 4 am - 10 pm
Pacific Time

Application Status

1-800-967-9521
24 hours a day, 7 days a week

Pay your credit card bill

1-800-869-3557

Redeem Rewards

1-877-517-1358

Debit Card

Request a new or replacement debit card, report a lost/stolen debit card, or for debit card questions

1-800-869-3557
24 hours a day, 7 days a week

Customer Service (en español)
1-877-727-2932

Customer Service (Chinese)
1-800-288-2288

Home Mortgage

Account Management

1-800-357-6675
Mon – Fri: 6 am - 10 pm
Sat: 8 am - 2 pm
Central Time

Home Buying & Refinancing

1-877-937-9357
Mon – Fri: 7 am - 9 pm
Sat: 8 am - 4:30 pm
Central Time

Contact us

Home Equity

Account Management

1-866-820-9199
Mon – Fri: 7 am - 9 pm
Sat – Sun: 8 am - 6 pm
Central Time

Apply by Phone

1-888-667-1772
Mon – Sat: 6 am - 7 pm
Pacific Time

Auto Loans

Dealer Services

1-800-289-8004
Mon –  Fri: 5 am - 7 pm
Pacific Time

Auto Finance

1-800-559-3557
Mon – Fri: 8 am - 6 pm
Local time

Apply for an Auto Loan

1-877-700-9345
Mon – Thurs: 7 am - 10 pm
Fri: 7 am - 7 pm
Sat: 9 am - 2 pm
Central Time

Student Loans

Apply for a New Student Loan

1-800-378-5526, option 3
Mon – Fri: 7 am - 8 pm
Central Time

Applications in Process or Cosigner Questions

1-800-378-5526, option 2
Mon – Fri: 7 am - 8 pm
Central Time

Existing Student Loan Customers

1-800-378-5526, option 1
Mon – Fri: 8 am - 8 pm
Central Time
(Automated responses available 24 hours a day, 7 days a week)

Student Loan Consolidations

1-877-315-7723
Mon – Fri: 7 am - 8 pm

Loans & Lines of Credit

Personal Loans

1-888-667-5250
24 hours a day, 7 days a week

Wells Fargo Financial

Wells Fargo Financial Cards

1-877-906-6055
Visa®, MasterCard®, NowLine®, or Cash on Demand®

Wells Fargo Financial Loans

1-888-684-0748
8-digit account numbers for mortgages and personal loans
Mon - Fri: 8:30 am - 5 pm
Central Time

Products and services Contact

Home & Auto Insurance

1-866-294-2571

Life Insurance

Learn More

Please refer to your policy for customer service information.

Identity Theft Protection

Learn More

1-877-224-5790

401(k) Retirement Plans (through your employer)

1-800-728-3123
International Phone Numbers

Wells Fargo Advantage Funds®

Individual Investors

1-800-222-8222
24 hours a day, 7 days a week

Investment Professionals

1-888-877-9275
Mon –  Fri: 7 am - 6 pm
Central Time

Institutional Sales Professionals

1-866-765-0778
Mon –  Fri: 7 am - 6 pm
Central Time

 

Wells Fargo Advisors, LLC Full Service Brokerage

Current brokerage customers

1-866-281-7436
Mon – Fri: 8 am – 12 am
Sat: 8 am – 7 pm
Eastern Time

New customers

1-866-243-0931
Mon – Fri: 8 am - 8 pm
Eastern Time

 

WellsTrade® Online Brokerage

Existing WellsTrade Account Questions

1-800-TRADERS (872-3377)
24 hours a day, 7 days a week

New customers

1-877-573-7997

 

IRAs

Current IRA Customers

1-866-281-7436
Mon – Fri: 8 am – 12 am
Sat: 8 am – 7 pm
Eastern Time

New IRAs and Rollovers

1-877-493-4727
Mon – Fri: 8 am - 8 pm
Eastern Time

Trust and Managed Investments

Existing Trust & Managed Investment Questions 

1-800-352-3705

HSAs (Health Savings Accounts)

HSA Customer Service

1-866-884-7374
Mon – Fri: 7 am - 8 pm
Central Time

Employer Customer Service Team

1-866-988-2006
Mon – Fri: 7 am - 8 pm
Central Time

Brokers and Benefits Consultants

1-866-449-9929
Mon – Fri: 7 am - 8 pm
Central Time

 

Wells Fargo Private Bank

1-877-636-0501

24 hours a day, 7 days a week