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Security Center

Spot an online shopping scam

Know what to look for before you make a purchase

See how

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Scammers may pose as familiar companies or contacts and demand quick payment. Watch for online payment scams.

Explore Security Options

Spot Common Scams

Report Fraud

   

Use alerts to help you detect fraud

Get notified when anyone makes a purchase or withdrawal on your account.

Set up alerts

Do not respond to phishing email or texts

If you receive a suspicious email or text claiming to be from Wells Fargo, don't respond or click any links.

Report phishing scams

Report Identity Theft

See how to report and recover from an incident using our resolution checklist.

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Test your cybersecurity smarts

Take our short quiz to see how much you know about creating strong passwords, avoiding common scams, and spotting fraud.

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Test your cybersecurity smarts

1. Which of these passwords is the strongest?

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Avoid creating a password someone could easily guess, like the name of your favorite musician, even if it includes numbers and special characters. A stronger option is to create a password using an uncommon phrase with a mix of letters and numbers. Update your password now.

Correct!

This password example is the strongest because it’s a long, uncommon phrase with a mix of letters and numbers. The longer your password, the harder it is to crack. Be sure to create a unique password for online banking, and don’t re-use a previous password. Update your password now.

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For your password, don't use your pet’s name or anything else someone could easily guess or find on social media. A stronger option is to create a password using an uncommon phrase with a mix of letters and numbers. Update your password now.
Check your answer Go to question 2
Question 1 of 5
Test your cybersecurity smarts
2. All websites that begin with https:// are safe.

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Although most sites beginning with https:// are safe, scammers also use https:// for phishing sites. Learn how to spot phishing.

Correct!

Although most sites beginning with https:// are safe, scammers also use https:// for phishing sites. Learn how to spot phishing.
Check your answer Go to question 3
Question 2 of 5
Test your cybersecurity smarts
3. You receive a call from your bank's fraud department regarding a suspicious charge on your account. In order to stop the charge, they send you a temporary access code and ask you to confirm it. What should you do?

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Scammers can falsify info, spoof numbers, and create fake websites to appear legitimate. Wells Fargo will not call or text you requesting your access code. Instead, hang up and call your bank directly to confirm the suspicious charge. Learn more about this scam.

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Never share your temporary access code with anyone. Wells Fargo will not call or text you requesting it. Instead, hang up and call your bank directly to confirm the suspicious charge. Learn more about this scam.

Correct!

Wells Fargo will send you a temporary access code only when prompted by an action that you’ve initiated, such as sending money online. Learn more about this scam.
Check your answer Go to question 4
Question 3 of 5
Test your cybersecurity smarts

4. You receive a phone call about a problem with your computer, and the technician requests remote access to fix the issue. What should you do?

Correct!

The safest response is to hang up. If you suspect something is wrong with your computer or believe the scammer obtained access to it, bring it to a reputable company for a malware check. See how to help avoid this scam.

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Email confirmations can be faked. Never give control of your computer to anyone who contacts you. See how to help avoid this scam.

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Never give control of your computer to anyone who contacts you. See how to help avoid this scam.
Check your answer Go to question 5
Question 4 of 5
Test your cybersecurity smarts
5. Which of the following is the easiest way to help you spot fraud quickly?

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Although you can notice a suspicious charge on your monthly statement, setting up account alerts1 can help you spot fraud more quickly and report it. Set up account alerts.

Correct!

You can set up alerts1 by text, email, or push notification to notify you when anyone makes a purchase or withdrawal on your accounts, so you can spot fraud quickly and report it. Set up account alerts.

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Although it’s good to check your account activity online or by phone, you could miss a suspicious transaction if you don’t do it frequently. Setting up account alerts1 can help you spot fraud more quickly and report it. Set up account alerts.
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Question 5 of 5
Test your cybersecurity smarts

Thank you for taking the time to increase your cybersecurity awareness, but don’t stop now! You can review the security tools and options available for Wells Fargo customers and sign on to set up account alerts1 and more.

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