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Security Center

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Can you spot a scam when you see one?

Recognize suspicious texts and email

Learn how

  Scam Alert  

Be wary of unexpected requests to unblock an account or fix your computer for a fee paid with mobile payment apps or gift cards.

   

Alerts can help you detect fraud

Use alerts via text, email, or push notification for online purchases, ATM withdrawals, and more.

Set up alerts

Beware of coronavirus phishing scams

Protect your personal and account information from cybercriminals.

Know what to look for

Monitor your accounts

Review your account activity regularly and report unauthorized or suspicious transactions immediately.

More fraud safety tips

Test your cybersecurity smarts

You may have heard about cyber threats, but are you doing all you can to help protect yourself online? Take our short quiz to see how much you know about creating strong passwords, avoiding common scams, and spotting fraud.

Test your cybersecurity smarts

1. Which of these passwords is the strongest?

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Avoid creating a password someone could easily guess, like the name of your favorite musician, even if it includes special characters and numbers. A stronger option is to create a password using an uncommon phrase with a mix of letters and numbers. Update your password now.

Correct!

This password example is the strongest because it’s a long, uncommon phrase with a mix of letters and numbers. The longer your password, the harder it is to crack. Be sure to create a unique password for your bank account, and don’t use any part of your email address. Update your password now.

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Love your pet, but don’t use your pet’s name or anything else someone could easily guess as your password. A stronger option is to create a password using an uncommon phrase with a mix of letters and numbers. Update your password now.

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Don’t use any part of your email address or information shared on social media for your password or your username. A stronger option is to create a password using an uncommon phrase with a mix of letters and numbers. Update your password now.

Question 1 of 5
Test your cybersecurity smarts
2. Which of the following are good social media security habits?

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It’s more secure to set your profile to private and limit your contacts to people you know. See more ways to help stay safe on social media.

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Envelope stuffing and “home assembly” of products are known scams; and online survey schemes tend to require payment upfront. If an offer seems too good to be true, it probably is. See more ways to help stay safe on social media.

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Scammers may pose as a love interest to gain your trust, and then ask you to send money due to a hardship. See more ways to help stay safe on social media.

Correct!

Social media can be a hotbed for scams. Keep your information and profile private, don’t respond to requests for money, and avoid offers that seem too good to be true. See more ways to help stay safe on social media.

Question 2 of 5
Test your cybersecurity smarts
3. You receive a call from your bank regarding suspicious activity on your account. The caller says, “Hi, this the Wells Fargo Fraud Department. Did you just try to make a purchase for $1,000? If not, I can stop the transaction, but I need you to read me the code I sent to your phone.” What should you do?

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This might provide some stress relief, but won’t help the situation. Wells Fargo will not call or text you requesting your access code. Instead, hang up and call your bank directly to confirm the attempted fraud. Learn more about this scam.

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Never share your access code with anyone. Wells Fargo will not call or text you requesting your access code. Instead, hang up and call your bank directly to confirm the attempted fraud. Learn more about this scam.

Correct!

Wells Fargo will send you a code only when prompted by an action that you’ve initiated, such as sending money online. Learn more about this scam.

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Scammers can falsify info, spoof numbers, and create fake websites to appear legitimate. Wells Fargo will not call or text you requesting your access code. Instead, hang up and call your bank directly to confirm the attempted fraud. Learn more about this scam.

Question 3 of 5
Test your cybersecurity smarts

4. You receive a phone call about a problem with your computer or a software program, and the company technician requests remote access to your computer to fix the issue. What should you do?

Correct!

The safest response is to hang up and call the customer service number to confirm the legitimacy of the request and recommended fix. See how to help avoid this scam.

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Never give control of your computer to anyone who contacts you. See how to help avoid this scam.

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Never give control of your computer to anyone who contacts you. See how to help avoid this scam.

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Email confirmations can be faked. Never give control of your computer to anyone who contacts you. See how to help avoid this scam.

Question 4 of 5
Test your cybersecurity smarts
5. Which of the following options is the easiest way to help you detect fraud quickly?

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Although you can notice a suspicious charge on your monthly statement, setting up account alerts1 can help you spot fraud more quickly and report it. Set up account alerts.

Correct!

You can set up alerts1 by text, email, or push notification from the mobile app to notify you of online purchases, ATM withdrawals, and more, so you can spot fraud quickly and report it. Set up account alerts.

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Although it’s good to check your account activity online or by phone, you could miss a suspicious transaction if you don’t do it frequently. Setting up account alerts1 can help you spot fraud more quickly and report it. Set up account alerts.

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Reviewing and categorizing expenses can help balance your budget, but unless you track expenses often, you may not notice if something is amiss. Setting up account alerts1 can help you spot fraud more quickly and report it. Set up account alerts.

Question 5 of 5
Test your cybersecurity smarts

Thank you for taking the time to increase your cybersecurity awareness, but don’t stop now! You can review the security tools and options available for Wells Fargo customers and sign on to online banking to set up account alerts1 and more.