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Customer Service

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General Banking

1-800-869-3557
24 hours a day, 7 days a week

Wells Fargo Online® and Wells Fargo Mobile®

1-800-956-4442
24 hours a day, 7 days a week

How to Report Fraud

If you suspect fraud on your account or you lost your debit, ATM or credit card, contact us immediately.



Hearing Impaired Customers

TDD/TTY: 1-800-877-4833, 24 hours a day, 7 days a week
Telecommunications Relay Services calls accepted

General Banking

General Banking

1-800-TO-WELLS
(New and existing customers)
24 hours a day, 7 days a week

Secure Email

Sign on to send us a secure message

Report Fraud

To report identity theft, suspected fraud or lost/stolen debit cards or checks:
1-800-869-3557

Lost/stolen credit card or suspicious credit card transactions:
1-800-642-4720

Account Maintenance

Wells Fargo Online and Wells Fargo Mobile

Contact Wells Fargo Online and Wells Fargo Mobile Customer Service

1-800-956-4442
24 hours a day, 7 days a week

Suspicious or Unauthorized Activity with a Wells Fargo Online Service

1-866-867-5568

Report Phish and Email Scams

reportphish@wellsfargo.com

More banking products and services

Portfolio by Wells Fargo®

1-800-378-0575

Learn More

Destination® IRA (FDIC-Insured CDs and Savings Accounts)

1-800-237-8472

Learn More

Express Send® Service

1-800-556-0605

Learn More

Foreign Exchange

1-800-626-9430

View All

Wells Fargo Military Banking

1-855-USA-2WFB

(1-855-872-2932)

Learn More

Identity Theft Protection

1-877-364-9343
Mon – Fri: 7 am - 8 pm
Sat: 7 am - 5 pm
Sun: 9 am - 5 pm
Central Time

Learn More

 

Credit Cards

Account Management

1-800-642-4720

International Collect Calls:
1-925-825-7600
24 hours a day, 7 days a week

Apply by Phone

1-800-932-6736

Application Status for Wells Fargo Credit Cards

1-800-967-9521
24 hours a day, 7 days a week

Application Status for Wells Fargo American Express®

1-877-514-3717

Mon - Fri 5 am - 7 pm
Sat: 8:30 am - 5 pm
Sun: closed
Pacific Time

Pay your credit card bill

1-800-869-3557

Redeem Rewards

1-877-517-1358

Debit Card

Request a new or replacement debit card, report a lost/stolen debit card, or for debit card questions

1-800-869-3557
24 hours a day, 7 days a week

Customer Service (en español)
1-877-727-2932

Customer Service (Chinese)
1-800-288-2288

  

Home Mortgage

Account Management

1-800-357-6675
Mon – Fri: 6 am - 10 pm
Sat: 8 am - 2 pm
Central Time

Home Buying & Refinancing

1-877-937-9357

Mon – Fri: 7 am - 9 pm
Sat: 8 am - 6 pm
Sun: 10 am - 6 pm
Central Time

Contact us

Mortgage Military Customer Service

1-866-936-7272

Mon - Fri: 6 am - 10 pm
Sat: 8 am - 2 pm
Central Time

Home Equity

Account Management

1-866-820-9199

Mon – Fri: 7 am - 9 pm
Sat – Sun: 8 am - 6 pm
Central Time

Apply by Phone

1-888-667-1772
Mon – Fri: 7 am - 9 pm
Sat: 7:30 am - 7 pm
Sun: 9 am - 6:30 pm
Central Time

Auto Loans

Dealer Services

Dealer Services
1-800-289-8004

Mon –  Fri: 5 am - 7 pm
Pacific Time

Auto Finance

Auto Finance

1-800-559-3557

Mon – Fri: 8 am - 6 pm
Local time

Apply for an Auto Loan

Apply for an Auto Loan

1-877-700-9345
Mon – Thurs: 7 am - 10 pm
Fri: 7 am - 7 pm
Sat: 8 am - 5 pm
Central Time

Student Loans

Apply for a New Student Loan

1-800-378-5526

Mon – Fri: 7 am - 8 pm
Central Time

Applications in Process

1-800-378-5526

Mon – Fri: 7 am - 8 pm
Central Time

Account Management

1-800-658-3567
Mon – Fri: 7 am - 8 pm
Central Time
(Automated responses available 24 hours a day, 7 days a week)

Student Loan Consolidations

1-877-315-7723
Mon – Fri: 7 am - 8 pm
Central Time

Personal Loans and Lines of Credit

Personal Loans, CD/Savings Secured Loans, CD/Savings Secured Lines of Credit, and Motorcycle and Specialty Vehicle Loans

To open a new account: 1-888-667-5250

Mon – Sun 6 am – 1 am
Central Time

Customer Service: 1-877-269-6056
Mon – Fri 7 am – 9 pm
Sat – Sun 8 am – 6 pm
Central Time

Personal Lines of Credit

To open a new account: 1-888-667-5250
Mon – Sun 6 am – 1 am
Central Time

Customer Service: 1-800-946-2626
24 hours a day, 7 days a week

Wells Fargo Financial

Wells Fargo Financial Cards

1-877-906-6055

Visa®, MasterCard®, NowLine®, or Cash on Demand®

Wells Fargo Financial Loans

1-888-684-0748
8-digit account numbers for mortgages and personal loans
Mon - Fri: 8:30 am - 5 pm
Central Time

Insurance and Protection

Life Insurance

Please refer to your policy for customer service information.

Learn More

401(k) Retirement Plans

401(k) Retirement Plans (through your employer)

Wells Fargo Funds

Individual Investors

1-800-222-8222

24 hours a day, 7 days a week

Investment Professionals

1-888-877-9275

Mon –  Fri: 7 am - 6 pm
Central Time

Institutional Sales Professionals

1-866-765-0778

Mon –  Fri: 7 am - 6 pm
Central Time

Learn More

Wells Fargo Advisors, LLC Full Service Brokerage

Current Brokerage Customers

1-866-281-7436

Mon – Fri: 8 am – 12 am
Sat: 8 am – 7 pm
Eastern Time

New Customers

1-866-243-0931

Mon – Fri: 8 am - 8 pm
Eastern Time

WellsTrade® Online Brokerage

Existing WellsTrade Account Questions

1-800-TRADERS (872-3377)
24 hours a day, 7 days a week

New Customers

1-877-573-7997

IRAs

Current IRA Customers

1-866-281-7436
Mon - Fri: 8 am - 12 am
Sat: 8 am - 7 pm
Eastern Time

New IRAs and Rollovers

1-877-493-4727
Mon - Fri: 8:30 am - 9:30 pm
Sat: 10:30 am - 7 pm
Eastern Time

Trust and Managed Investments

Existing Trust & Managed Investment Questions

1-800-352-3705

Wells Fargo Private Bank

Wells Fargo Private Bank

1-888-715-0380
Mon – Fri: 7:30 am – 8:30 pm

Sat: 9:30 am – 6 pm

Central Time

Learn More