Navegó a una página que no está disponible en español en este momento. Seleccione el enlace si desea ver otro contenido en español.

Página principal

Mobile Banking Questions

How can I use my mobile device to bank online?

Wells Fargo Mobile® gives you three ways to bank on your mobile device:

  1. With our mobile app, you can quickly sign on using biometric authentication,, deposit checks, pay bills, transfer funds, set up alerts to help monitor your activity, and more.
  2. Our Mobile website allows you to monitor your account activity, check account balances, make transfers, pay bills, and more.

Can I pay bills from my Wells Fargo Mobile app?

Yes, you can set up your payees and pay bills quickly from your device.

Can I pay a friend using my Wells Fargo Mobile app?

Yes, Zelle® in the Wells Fargo Mobile app is a convenient way to send money to friends, family and other people you know, with an email address or U.S. mobile phone number.

How much does Wells Fargo Mobile cost?

There are no fees to use or access, text banking, or our Wells Fargo Mobile app. Your mobile carrier's data rates and fees may apply.

How is Wells Fargo Mobile secure?

  • We use 128-bit secure technology to encrypt your personal information.
  • When you close your browser or the app, the session ends.
  • You may view accounts by nicknames you set, not account number.
  • No detailed personal information sent.

Learn more about how we protect you

What should I do if I lose my device?

If your device is lost or stolen, call 1-866-863-6762, 24 hours a day, 7 days a week to deactivate your account.

What are nicknames and how do I change mine?

You can nickname your accounts and will see the same account names from your desktop, phone or tablet. To nickname your accounts, select the menu option once you sign on to Wells Fargo Online®.

How do I disable Wells Fargo Online®?

You can disable Wells Fargo Online by calling us at 1-866-863-6762, 24 hours a day, 7 days a week.

How is the mobile website different from

The mobile website is optimized to easily make transfers between your accounts and to other customers, pay your bills, find ATMs, and more, from your device.

For access to all products and services we offer, visit via your computer.

Do I need a username and password to access

Yes, sign on using your Wells Fargo Online username and password.