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Quicken® and QuickBooks® Desktop Software Retirement

When to upgrade

As the makers of Quicken and QuickBooks Desktop (Intuit) move toward improving its products, services, and security, the retirement of older versions of software is necessary. Generally we support the most current year plus two previous years of software. This ensures that resources are available to bring you the best possible products and customer service.

To avoid an interruption in your service and continue to integrate Wells Fargo Online® and Bill Pay with Quicken or QuickBooks Desktop, you will need to upgrade to a more recent version. You will continue to perform the following tasks when you upgrade:

  • Downloading account transaction history
  • Transferring funds to another account
  • Scheduling one-time and recurring bill payments
  • Making changes to scheduled bill payments

Bill Pay Customers: Payments you scheduled before your current software version was retired, will be sent on time.

To find out more about the following retirement plans, please go to the appropriate website:

Quicken upgrade assistance and technical support

Customer Care support with Quicken:

Intuit customer care support

  • QuickBooks Desktop: 1-877-797-5809
  • QuickBooks Online: 1-800-488-7330
  • If you do not have an Intuit Support Plan, the cost for a one-time support call is $59.95 per call.