PayPal Frequently Asked Questions

Using your Wells Fargo cards with PayPal®

Where can I use PayPal?

Look for the PayPal logo when you're shopping online or in apps.

How do I add my Wells Fargo cards to PayPal?

You are able to add your Wells Fargo cards on the Wells Fargo Mobile® app, as well as when you sign on to Wells Fargo Online® from a browser.

Which Wells Fargo cards can be added to PayPal?

Most Wells Fargo consumer and small business debit and consumer credit cards are eligible.

Can small business cards be added to PayPal?

Small business debit cards are eligible to be added to PayPal. Small business credit cards must be added to PayPal directly through the PayPal website or PayPal app.

Can I add multiple cards to PayPal?

Yes, you can have up to 24 cards linked to your verified PayPal account at once.

Do I have to already have a PayPal account before I can add my Wells Fargo cards?

No. After selecting eligible Wells Fargo cards, you'll be redirected to PayPal to complete the final set up steps. If you don't have a PayPal account, you'll be prompted to set one up.

How do I set my Wells Fargo card as my preferred card for use with PayPal?

The PayPal support page has instructions on how to set your preferred card.

How do I manage my Wells Fargo cards in my PayPal account?

You can manage and remove cards directly through PayPal.com or the PayPal mobile app.

Can I use PayPal to access my account at a Wells Fargo ATM?

No. You can't access Wells Fargo ATMs using PayPal. You can only use a Wells Fargo Debit Card in Apple Pay®, Samsung Pay®, or Google PayTM to access ATMs.

Security

Is PayPal safe and secure for making payments? How does Wells Fargo help protect me against fraud?

The security of your account information is a top priority.

When you pay with PayPal and your Wells Fargo card:

  • All Wells Fargo transactions are monitored by Wells Fargo's 24/7 risk and fraud detection systems.
  • Purchases made with your Wells Fargo card are protected by Zero Liability protection.

Why am I being asked to verify my Wells Fargo card?

For security reasons, we may need you to provide additional verification to add your eligible Wells Fargo card to PayPal.

What if my Wells Fargo card is lost or stolen?

Contact us immediately when your card is lost or stolen. You'll also need to verify and update your card information in your PayPal account to continue using it.

  • Sign on to Wells Fargo Online® or your Wells Fargo Mobile® app to request a replacement card
  • Or call us:

For lost or stolen debit cards

Personal Accounts
1-800-869-3557

Business Accounts
1-800-225-5935

For lost or stolen credit cards

Personal Accounts
1-800-642-4720

Business Accounts

  • Business Elite credit cards 1-800-231-5511
  • All other business credit cards 1-833-441-0793

General

Does Wells Fargo charge a fee for using PayPal?

No. Wells Fargo does not charge a fee for customers to use PayPal. However, fees from PayPal may apply.

Where can I find more information about PayPal?

To learn more about PayPal, go to PayPal.com.

Important Information and Footnotes

Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply.

With Zero Liability protection, you won't be held responsible for promptly reported unauthorized card transactions, subject to certain conditions. For more information about liability for unauthorized transactions, review either your applicable Consumer Credit Card Customer Agreement and Disclosure Statement or your applicable Wells Fargo account agreement, debit and ATM card terms and conditions.

Disclosures

  • PayPal and the PayPal logo are trademarks of PayPal, Inc.

  • Wells Fargo Bank, N.A. Member FDIC.

  • QSR-02102027-8177849.1.8

  • LRC-0825