Mobile Banking Questions

Wells Fargo Mobile^® gives you three ways to bank on your mobile device:

1. With our mobile app, you can quickly sign on using biometric authentication^,, deposit checks, pay bills, transfer funds, set up alerts to help monitor your activity, and more.
2. Our Mobile website allows you to monitor your account activity, check account balances, make transfers, pay bills, and more.
3. Text banking allows you to quickly request and receive basic account information, and move money between your eligible Wells Fargo accounts via text message.

Yes, you can set up your payees and pay bills quickly from your device.

Yes, Zelle^® in the Wells Fargo Mobile app is a convenient way to send money to friends, family and other people you know, with an email address or U.S. mobile phone number.

There are no fees to use or access wellsfargo.com, text banking, or our Wells Fargo Mobile app. Your mobile carrier's data rates and fees may apply.

• We use 128-bit secure technology to encrypt your personal information.
• When you close your browser or the app, the session ends.
• You may view accounts by nicknames you set, not account number.
• No detailed personal information sent.

Learn more about how we protect you

If your device is lost or stolen, call 1-866-863-6762, 24 hours a day, 7 days a week to deactivate your account.

You can nickname your accounts and will see the same account names from your desktop, phone or tablet. To nickname your accounts, select the menu option once you sign on to Wells Fargo Online^®.

You can disable Wells Fargo Online by calling us at 1-866-863-6762, 24 hours a day, 7 days a week.

The mobile website is optimized to easily make transfers between your accounts and to other customers, pay your bills, find ATMs, and more, from your device.

For access to all products and services we offer, visit wellsfargo.com via your computer.

Yes, sign on using your Wells Fargo Online username and password.