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Wells Fargo Security Center

Making your banking security a priority

Bank imposter scams are on the rise. Learn how to protect yourself.

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How Wells Fargo protects you
From zero-liability protection to 24/7 fraud monitoring, Wells Fargo helps keep your accounts and information safe.

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Take charge of your security
Whether you’re an individual customer or a corporate client, simple actions can help you stay informed and avoid scams.

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Report fraud or suspicious activity
If you notice unauthorized or suspicious activity related to your Wells Fargo accounts, report it to us immediately.

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Security and fraud FAQs

Report it immediately. Visit the Wells Fargo Report fraud or suspicious activity page for guidance. The faster you report the issue, the sooner we can help you protect your account.
Scammers may pretend to be Wells Fargo and use urgent messages to pressure you. Don’t respond. Contact Wells Fargo directly if you are unsure. Learn how to recognize bank imposter scams and other common threats and scams.
Scams often involve urgent messages, unexpected contact, emotional pressure, or unusual payment requests like gift cards, crypto, wire transfers, or large in-branch withdrawal requests. Visit common bank and money scams for more info.
If the issue is related to a Wells Fargo account, call us at 1-800-869-3557 for assistance. Visit Tips to avoid scams targeting elder adults for more information.
Use Wells Fargo’s security guides (for individuals, for businesses,  and for commercial and corporate clients) for device and account protection best practices.
Report fraud or suspicious activity:
You won’t be held responsible for promptly reported unauthorized card transactions, subject to certain conditions. For more information about liability for unauthorized transactions, review either your applicable Wells Fargo Consumer Deposit Account Agreement (PDF) or Wells Fargo Debit and ATM Card Terms and Conditions.

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