How to Report Fraud

Contact us immediately using the following numbers if you think one of your Wells Fargo accounts or services has been compromised. Please have your account information and details about the suspected fraud available when you call. 

Suspicious or unauthorized transactions on your account

Call 1-800-869-3557

For business accounts, call 1-800-225-5935

Lost or stolen debit card, ATM card, or checks

Call 1-800-869-3557 

Note: You can also request a stop payment online for up to five checks.

For business accounts, call 1-800-225-5935

Lost or stolen credit card or suspicious credit card transactions

Call 1-800-642-4720

Suspicious activity with an online service

Call 1-866-867-5568

  • For an online transfer you didn’t authorize
  • For an erroneous Bill Pay transaction

Suspicious email received, but did not respond

Immediately forward suspicious emails that appear to be from Wells Fargo to: reportphish@wellsfargo.com
You will receive an automated confirmation.

Please note that due to technical reasons, some email messages forwarded to reportphish@wellsfargo.com may be rejected by our server. If this occurs, please delete the suspicious email. Wells Fargo regularly detects fraudulent emails and websites. Thank you for taking steps to protect your personal and financial information.

Confidential information provided to a suspicious website, text, phone call or email

Call 1-866-867-5568

If information such as Social Security number, username, password, or ATM PIN, etc. is provided online or by phone.

Hearing impaired customers

TDD/TTY: 1-800-877-4833 

24 hours a day, 7 days a week