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Mortgage Customers

Stay on top of your mortgage — and stay one step ahead

Manage your account online

View balances, get alerts, access payment history, and much more. Wells Fargo Online® makes it easy.

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Pay your mortgage online

Use Wells Fargo Online® to set up and manage one-time or recurring mortgage payments.

Online payments

Understand your escrow account

See how escrow accounts work, how we determine your payments, and what’s on your escrow account disclosure statement.

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Mortgage payment challenges

If you’re having difficulty making mortgage payments, please contact us today. We’ve helped more than a million people overcome payment challenges, and we want to help you, too.

Learn how we can help

Becoming a successful homeowner

The Your Home MattersSM program provides information and resources to help you manage your mortgage and make the most of your relationship with Wells Fargo.

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Dealing with storm damage

If a disaster damages your home, our disaster assistance team will give you the information you need to process your insurance check and repair the damage.

Learn more