Sign On
Alert
We're here for you. Learn about COVID-19 short-term payment assistance (forbearance) and service information. Learn more
Already working with us? If you've already started the process and contacted us for help, check the status of your request or submit documents online.
Learn the Basics
By acting quickly, we can help you with your payment challenges.
Explore the Options
Depending on your situation, you may qualify for different resolutions.
Understand the Process
We’ll work closely with you throughout the process.
Educational Videos
Learn how we’ll work with you to resolve your situation.
Help for military personnel
Active-duty service members and their families facing payment challenges may qualify for special military benefits.
Our commitment to homeownership
Learn how Wells Fargo is supporting sustainable homeownership.
