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Resources for Homeowners With Payment Challenges

We’re here to help with payment challenges

Call 1-800-678-7986 for a confidential review of the options

We're here for you. Learn about COVID-19 short-term payment assistance (forbearance) and service information. Learn more

Already working with us? If you've already started the process and contacted us for help, check the status of your request or submit documents online.

By acting quickly, we can help you with your payment challenges.

Depending on your situation, you may qualify for different resolutions.

We’ll work closely with you throughout the process.

Learn about documents we’ll need and download forms.

Learn how we’ll work with you to resolve your situation.

Find answers to often-asked questions.

Active-duty service members and their families facing payment challenges may qualify for special military benefits.

Learn how Wells Fargo is supporting sustainable homeownership.

Call 1-800-678-7986 for help with your payment issues.