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Deposit Hold Questions

What is a deposit hold and why was a hold placed on my deposit?

A deposit hold means that although a check amount was credited to your account, it's not available for your use. Wells Fargo Bank's general policy is to make deposited funds available on the first business day after the Bank receives a deposit. In some cases, however, we may place a deposit hold on these funds and delay availability for up to 7 business days. Common reasons for placing a hold on a check or deposit include but are not limited to:

  • Accounts with frequent overdrafts
  • New customer
  • High-dollar deposits that exceed the total available balance in the account
  • Deposits of checks that have already been returned unpaid
  • Notification to Wells Fargo by the check maker’s financial institution that the check will be returned

What happens when a deposit hold is placed on my funds?

During the time a deposit hold is in effect, you should not write checks against or attempt to withdraw the held funds. If a deposit hold has been placed, we may decline withdrawals or return checks and other payments if the total amount of available funds in your account (not including the “hold” amount) is insufficient to pay these items.

How do you alert me when a deposit is on hold?

Generally, a deposit hold is placed at the time you deposit the check. Your deposit receipt will include information about the hold. Electronic receipts may be sent through email or to your secure inbox.

If a deposit hold is placed after the deposit, we will notify you via US Postal Service and email (if available).

When will the funds from a deposited check be available?

Generally, held funds will be available to you on the date shown on your deposit hold notification or deposit receipt. We'll notify you separately via US Postal Service or email if the deposited check is returned unpaid or if that date changes.

What happens if a deposited check is returned unpaid?

If a deposited check is returned unpaid by the bank upon which it is drawn, the amount of the check plus our Cashed/Deposited Item Returned Unpaid fee (only applicable to business accounts) will be deducted from your account. Please refer to the Account Fee and Information Schedule as applicable for current fees.

What are Wells Fargo's responsibilities to me regarding a deposit hold?

Wells Fargo is responsible for giving you prompt notice when there is a delay in the availability of your deposited funds. Additionally, if you did not receive a notice of the deposit hold at the time you made the deposit and the check you deposited is paid, we will refund any fees that were charged due to the deposit hold. To obtain a refund of such fees, call the appropriate number below:

Consumer Accounts 1-800-869-3557

Business Accounts 1-800-225-5935

What are my responsibilities to Wells Fargo when there’s a deposit hold?

You may not use the delayed funds until they’re available. To avoid fees, please don’t attempt to withdraw or write checks against these funds.

When does a deposit begin accruing interest?

Cash deposits begin accruing interest the same business day a deposit is credited to your account. If you deposit an item such as a check, interest begins accruing on the business day we receive credit for the item.