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Wells Fargo AssistSM - Get Help with Payment Challenges

Facing financial hardship?

Let’s find a way through this together. Reach out to us today to learn about your options.

Home Loans

We’ll help you understand your mortgage or home equity options.

Credit Cards

We may have payment programs to assist you. Visit our Credit Card Help Center.

Checking Accounts

Set up alerts for upcoming payment reminders and low account balance alerts to help avoid late fees and overdrafts.

Personal Lines & Loans

Need assistance keeping up with your payments? We may be able to help you get through your hardship. Sign on or call us at 1-800-241-0028.

Auto Loans

If you’re behind on payments or unsure about future payments, we’ll try to find a solution for you. Call us at 1-800-289-8004 or get help with payment questions.

 Get Help Today 

If you are a Wells Fargo customer impacted by COVID-19 and experiencing a hardship, we want to help. Please visit our Coronavirus Response page to get the necessary details.