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Hotels.com® Rewards Visa® Credit Card Rewards Program Agreement Terms and Conditions

Hotels.com® Rewards Visa® Credit Card Rewards
Program Agreement (the "Card Rewards Program") Terms and Conditions ("Terms")

Section 1:Definitions
Section 2:Agreement
Section 3:Earning OneKeyCash™ with Your Hotels.com Rewards Visa Credit Card
Section 4:OneKeyCash Redemption
Section 5:General Terms
Section 6:Governing Law
Section 7:Arbitration Disclosure
Section 8:Indemnification
  1. Definitions. The terms below have the following meanings:

    • "Account" means a Hotels.com Rewards Visa Credit Card* issued by Wells Fargo
      Bank, N.A. ("Wells Fargo," "We," "Our," and "Us").
    • "Billing Cycle" is the interval between statements for Your Account.
    • "Net Purchases" means purchases charged to Your Account minus returns and adjustments.
    • "You" and "Your" means each person that has an Account.
    • "OneKeyCash" represents an earning unit in the One Key Program.

    Any capitalized terms not defined in this Card Rewards Program are defined in the One Key Program.

  2. Agreement. These Terms govern Your use of the Card Rewards Program. You agree to these Terms by participating in both this Card Rewards Program as well as the Hotels.com Rewards Program Terms and Conditions. We may share Account information with Hotels.com for purposes of administering or servicing the Card Rewards Program. Wells Fargo or Hotels.com may contact You using any contact information You provide for purposes of servicing the Card Rewards Program.  You must have an open account in the United States with Hotels.com, and you must be transacting on a U.S. -specific version or mobile version of those sites and any related mobile applications.  
  3. Earning OneKeyCash™ with your Hotels.com Rewards Visa Credit Card. One way to earn OneKeyCash is through purchases made on your Hotels.com Rewards Visa Credit Card. The Card Rewards Program is automatically available if your account is open and not delinquent at the time rewards are earned. Hotels.com Rewards Visa Credit Card cardholders will earn OneKeyCash (currently $11 in redemption value) in the One Key™ travel rewards program for each $500 spent in net purchases (purchases minus returns and credits) using your Hotels.com Rewards Visa Credit Card. Purchases will be rounded up to the nearest whole dollar. ATM transactions, cash advances of any kind, balance transfers, cash equivalents such as money orders and prepaid gift cards, casino gaming chips, wire transfers, off-track wagers, lottery tickets, or bets or wagers transmitted over the internet, fees or interest posted to a linked account, including but not limited to returned payment fees, late fees, and monthly or annual fees are not considered purchases and do not earn OneKeyCash. OneKeyCash will be calculated each billing cycle. You’ll see rewards you’ve earned from card purchases on your monthly card billing statement. Rewards earned during a billing cycle will be automatically transferred to the One Key travel rewards program after the end of each billing cycle. Returns or adjustments may affect your rewards calculation. Any transactions that have not been allocated to OneKeyCash will be forfeited if your account is closed for any reason. In addition, you will forfeit any rewards that have not been transferred to your One Key account if your Account is closed for violating these terms or the One Key program terms and conditions, misusing the Card Rewards Program, or violating your consumer credit card customer agreement and disclosure statement. If your One Key membership is closed for any reason and you retain your Hotels.com Rewards Visa Credit Card, you will no longer earn rewards. Earning rewards with your Hotels.com Rewards Visa Credit Card may not prevent your One Key membership from going inactive (to find out how to keep your One Key membership active, please visit hotels.com/one-key-terms). Wells Fargo has provided this link for your convenience. While Wells Fargo has a relationship with Hotels.com and other Expedia Group brands, we do not operate their sites, and their security and privacy policy may be different.
  4. One Key Loyalty Rewards Redemption. Refer to the One Key program terms and conditions at hotels.com/one-key-terms for details on redemption options. Loyalty reward redemptions may not be returned to your One Key account for certain bookings. Wells Fargo has provided this link for your convenience. While Wells Fargo has a relationship with Hotels.com and other Expedia Group brands, we do not operate their sites and their security and privacy policy may be different.
  5. General Terms. We reserve the right to amend, cancel, or temporarily suspend the Card Rewards Program, in whole or in part, or change any of the terms, at any time and for any reason, which may result in the decrease of redemption value or cancellation or forfeiture of any spend that has not been allocated to OneKeyCash. We will give you advance written notice of material changes to the terms or Card Rewards Program. We reserve the right to remove any person from the Card Rewards Program in the event of suspected fraud or abuse of the Card Rewards Program privileges or a violation of these terms, as determined solely by us. We reserve the right to delay or not enforce any of our rights under the rewards program without waiving or losing our rights to enforce them later. OneKeyCash does not have cash value. At any time and for any reason without notice to you, Wells Fargo or One Key™ may change the amount of rewards required for redemption. OneKeyCash accrued, issued, and redeemed is subject to the terms and conditions of the One Key travel rewards program. For complete terms and conditions of the One Key travel rewards program, refer to hotels.com/one-key-terms. Wells Fargo has provided this link for your convenience. While Wells Fargo has a relationship with Hotels.com and other Expedia Group brands, we do not operate their sites and their security and privacy policy may be different. Terms and conditions of the One Key travel rewards program may be modified and services and benefits may be added or deleted at any time without notice to cardholders. OneKeyCash awarded through the use of the authorized user’s card will only be credited to the primary cardholder’s One Key loyalty account. Wells Fargo’s sole obligation concerning the award and redemption of OneKeyCash is to make a valid request to One Key™ to award these rewards to your associated One Key account. Wells Fargo disclaims liability or responsibility for One Key’s failure to award or redeem rewards to or from your associated One Key account after Wells Fargo has met its obligations to the One Key travel rewards program in connection with such a request. This agreement governs the receipt of OneKeyCash in connection with the use of your account and is separate and in addition to the One Key program terms and conditions that govern your participation in the One Key program. The One Key program terms and conditions are available online at hotels.com/one-key-terms. Wells Fargo has provided this link for your convenience. While Wells Fargo has a relationship with Hotels.com and other Expedia Group brands, we do not operate their sites and their security and privacy policy may be different. Information in this agreement that relates to the One Key loyalty program isn’t complete or comprehensive and doesn’t include all of the information that you should know about the One Key travel rewards program. Some rewards you receive may qualify as taxable income to you. Your rewards value may be reported as income to the Internal Revenue Service, as well as state and local tax authorities. By using the program, you are responsible for paying any federal, state, or local taxes on the reward, or other connected fees or gratuities. If you have other questions about your tax liability, please consult your tax advisor.
  6. Governing Law. These Terms are governed by federal law and to the extent applicable, South Dakota law.
  7. Arbitration Disclosure. These Terms are made part of Your credit card agreement with Wells Fargo Bank, N.A. and any arbitration provisions listed, including the Military Lending Act, will apply to these Terms.
  8. Indemnification. You agree to defend and indemnify Wells Fargo Bank, N.A., the Wells Fargo Bank, N.A. Affiliates, and/or their respective suppliers and any of their officers, directors, employees and agents, and the Hotels.com Companies, the Hotels.com Affiliates, and/or their respective suppliers and any of their officers, directors, employees and agents, from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

    1. Your breach of this Agreement or the documents referenced herein; or
    2. Your violation of any law or the rights of a third party.

* The Hotels.com Rewards Visa Credit Card is issued and administered by Wells Fargo Bank, N.A. pursuant to a license from Visa U.S.A. Inc.


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