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Tax Documents Questions

Will I receive any tax documents from Wells Fargo?

If your accounts meet the criteria for reporting, you will receive the appropriate tax documents from us. The Internal Revenue Service (IRS) requires us to report certain information regarding the amount of interest, dividend or miscellaneous income, or gross proceeds from sales our customers receive from us, as well as certain mortgage interest our customers pay to us. We use specific forms, such as IRS Forms 1099 and 1098, to annually report income and interest paid. You may have the option to set your delivery preferences for how you would like to receive your tax documents depending on the types of accounts you have. To update delivery preferences for your tax documents, sign on to Wells Fargo Online®.

When will I receive my tax documents in the mail?

Wells Fargo generally mails original tax documents no later than January 31, or by the IRS deadline of February 15 for brokerage accounts. Depending on the postal service delivery, you can usually expect to receive your tax documents by the third week of February or by the end of February for brokerage accounts. If you don’t receive your tax documents by then, please call us at 1-800-TO-WELLS (1-800-869-3557) or 1-866-281-7436 for brokerage customers.

I am missing my 1099-INT, 1099-DIV, or 1099-R.  Where can I look to determine if I will be receiving one this year?

You can view your last statement(s) of the year to determine if you have earned $10.00 or more in interest, dividends, or distribution(s) from retirement accounts. You may not receive a 1099 form if the amount is less than $10.00. Note: Certain lines of business may provide information under the IRS reportable threshold of $10.00 as part of a Consolidated Tax Package if other reportable information over $10.00 is present.

Why did I receive an IRS form 1099R?

IRS Form 1099R reports a taxpayer's distributions from pensions, annuities, IRAs, insurance contracts, profit sharing plans and other employer sponsored retirement plans.

You may receive more than one IRS form 1099-R, because distribution information on each form is limited to one account and one distribution code.

How are my IRA contributions being reported to the IRS?

Your contribution will be reported on IRS form 5498.

Who can I contact with questions about my Wells Fargo tax documents?

  • Checking, Savings, or CD (Time Account): 1-800-TO-WELLS (1-800-869-3557)
  • Destination® IRA (Retirement CDs and savings accounts eligible for FDIC insurance): 1-800-BEST-IRA

    (1-800-237-8472)

  • Mortgage: 1-800-357-6675
  • Home Equity: 1-866-820-9199
  • Small Business: 1-800-225-5935
  • WellsTrade®: 1-800-TRADERS (1-800-872-3377)
  • Wells Fargo Advisors Full Service Brokerage Accounts: Contact your Financial Advisor or call 1-866-281-7436

Online Tax Documents

I am the joint owner on the account, how can I obtain a copy of the tax document?

If you are the secondary signer or joint account owner, you can contact 1-800-TO-WELLS (1-800-869-3557) 24 hours a day for a duplicate copy. If you are co-borrower on a mortgage or home equity loan or line of credit, sign on at Wells Fargo Online.

Can I view my tax documents online?

Yes, as long as you are the primary owner of the account, you can view electronic copies of your tax documents through Wells Fargo Online at your convenience. For security reasons, tax documents are available for online viewing only by the owner of the Taxpayer Identification Number (TIN) associated with the IRS reporting. (However, co-borrowers have online access to mortgage and home equity tax documents beginning with the 2015 tax year.) 

  • Checking, savings, brokerage, mortgage, home equity, and trust accounts: Sign on to Wells Fargo Online.
  • Brokerage customers: You may not have access to all of your brokerage tax documents on Wells Fargo Online. Visit Wells Fargo Advisors for access to all of your brokerage tax documents. Select Statements & Documents, then Tax Docs/1099s.

Why can I see only some of the tax documents I am expecting through Wells Fargo Online?

Some tax documents may be available online earlier than others. All applicable IRS-required tax reporting documents will generally be available online on or before January 31 or by mid-February for brokerage accounts.

Will I continue to receive copies of my tax documents in the mail if I view them through Wells Fargo Online?

You will still receive a copy of your tax document in the mail if the delivery preference for your eligible account is set to “Mail.” If the delivery preference for your eligible account is set to “Online,” you will not receive a paper copy in the mail and your tax document will be viewable only through Wells Fargo Online. To update delivery preference options for your tax documents, sign on to Wells Fargo Online

I have a joint account; why can't I access our tax document through Wells Fargo Online?

We issue tax documents to the primary account owner. For security reasons, tax documents are available for online viewing only by the owner of the Taxpayer Identification Number (TIN) associated with the IRS reporting. (However, co-borrowers have online access to mortgage and home equity tax documents beginning with the 2015 tax year.) If you are the secondary signer or joint account owner for all other account types, you can contact 1-800-TO-WELLS (1-800-869-3557) 24 hours a day for a duplicate copy.

I have a business account; why can't I access the business tax document through Wells Fargo Online?

We issue tax documents to the primary account owner — in this case, the business. For security reasons, tax documents are available for online viewing only by the owner of the Taxpayer Identification Number (TIN) associated with the IRS reporting.