Customer Relief Services

We’re here for you

Supporting customers and communities through difficult times

We’re here to help – and we’re working with organizations and agencies in your area to provide you with relief in the coming days and weeks.

  • Call us at 1-800-219-9739 so we can help based on your unique needs. Wealth & Investment Management Clients: Contact your financial advisor or refer to your monthly statement for your dedicated customer support numbers.
  • Use the Relief Center on the Wells Fargo Mobile® app. To have access to the newest features, make sure you’re on the latest version of the Wells Fargo Mobile app.
  • For general information, visit our customer assistance page.
  • Find an open branch or ATM near you at wellsfargo.com/locator.
  • Make an appointment for a one-on-one consultation.
When our communities across the country are affected by an event causing widespread personal and financial impacts, know that we’re here to provide support. Select the type of assistance you need below.


Mobile and online access

For many of your banking needs, for you or your business, the fastest way to reach us is online or through the Wells Fargo Mobile® app. To have access to the newest features, make sure you’re on the latest version of the Wells Fargo Mobile app.

  • Deposit checks by phone : Snap a front and back photo of your endorsed check with the Wells Fargo Mobile app.
  • Send and receive money: Move money within minutes between friends and family with Zelle®.
  • Tap to pay: At checkout, you can conveniently pay with your digital wallet.
  • Online banking: Check balances, pay bills, transfer money, and set up alerts.
  • Mortgage, small business: Simplified views of all your accounts.

Tips for avoiding scams

Learn how to identify a suspicious email or text message about your accounts and how to react.  If you respond to a suspicious message by clicking a link, opening an attachment, or providing personal information, call us immediately at 1-866-867-5568.

Learn how to spot scams

Ensure we can get in touch with you

Sign on to wellsfargo.com to make sure your contact information is up to date — especially your phone number and address. If you are currently at a temporary address or have an alternate phone number, include them.  It’s important for us to be able to contact you and easy to update your information as your situation changes.

Stay safe. We’re thinking of you.

Still have questions?

Find a Location

Find an ATM or banking location near you.

Call Us

We're here to offer support 24/7. 1-800-219-9739