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Wachovia Visa® White Bow Gift Card FAQs

How can I check the balance on my gift card?

Call 1-800-504-5719 (toll-free, 24 hours a day, 7 days a week). Make certain you have the 16-digit card number and the three-digit code on the back of the card.

Is my card still valid?

The funds on your card never expire. However, the latest expiration date for these cards is 3/31/2019 and the gift cards cannot be used for transactions after expiration. The expiration date of the plastic will be printed on the front of your card.

What happens if there are still funds available when my gift card expires?

The funds on the card never expire. If you have not used up all the funds by the expiration date on the plastic card, please contact us at 1-800-504-5719 to register the card with your name and address, and we will issue you a check at no charge.

Can I get a replacement gift card?

No, only checks are issued for expired gift cards with funds remaining.

What are the terms and conditions that applied to my card?

Please view the Wachovia Visa® Gift Card Cardholder Agreement that applied to your card.