Accessibility
Banking for all
We believe in the unique qualities each of us brings to the table

Branch accessibility

Digital accessibility

Our services
Celebrating champions for accessibility
Stacey Park Milbern, an accessibility leader and former Wells Fargo employee, has been honored by the U.S. Mint as part of the 2025 American Women Quarters program for her outstanding contributions as a disability rights activist.

We’re here for you
Our banks and services aim to address the needs for every ability.
Mobility: We monitor our banking locations for compliance with ADA and applicable state and local laws.
Vision: Our talking ATMs speak English and Spanish, and we offer audio recordings of printed materials.
Hearing and speech: We welcome video and phone relay calls and can arrange for a sign-language interpreter.
Neurodiversity: Learn more about our accommodating, skills-based hiring model that is accessible by design.

Historic moments
Explore how a Wells Fargo business loan investing in innovative new technologies helped people with blindness and low vision gain more access to reading materials.
Caring for a loved one with a disability
Wells Fargo has been an experienced national provider of special needs trusts since 1996. Our trust professionals have the experience and compassion to help you navigate unique needs.
Contact accessibility
To request accessible materials, personal banking customers may call 1-800-869-3557 and business banking customers may call 1-800-225-5935.
Contact our customer care comment line at 1-877-644-7819 or send an email to wellsfargoadacoordinator@wellsfargo.com.
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