Accessibility

Banking for all

We believe in the unique qualities each of us brings to the table

Branch accessibility

From ATMs to branch locations, we want everyone to have access to our banking services.

Digital accessibility

Wells Fargo is committed to designing an accessible web and app experience guided by Web Content Accessibility Guidelines (WCAG), version 2.1, levels AA and A.

Our services

We strive to provide accessible aids and services, including alternate format statements and Braille debit and credit cards, all at no cost.

Celebrating champions for accessibility

Stacey Park Milbern, an accessibility leader and former Wells Fargo employee, has been honored by the U.S. Mint as part of the 2025 American Women Quarters program for her outstanding contributions as a disability rights activist.

We’re here for you

Our banks and services aim to address the needs for every ability.

Mobility: We monitor our banking locations for compliance with ADA and applicable state and local laws.

Vision: Our talking ATMs speak English and Spanish, and we offer audio recordings of printed materials.

Hearing and speech: We welcome video and phone relay calls and can arrange for a sign-language interpreter.

Neurodiversity: Learn more about our accommodating, skills-based hiring model that is accessible by design.

Historic moments

Explore how a Wells Fargo business loan investing in innovative new technologies helped people with blindness and low vision gain more access to reading materials.

Caring for a loved one with a disability

Wells Fargo has been an experienced national provider of special needs trusts since 1996. Our trust professionals have the experience and compassion to help you navigate unique needs.

Connect with us

Follow us on LinkedIn or engage with Wells Fargo on Facebook

Contact accessibility

To request accessible materials, personal banking customers may call 1-800-869-3557 and business banking customers may call 1-800-225-5935.

Contact our customer care comment line at 1-877-644-7819 or send an email to wellsfargoadacoordinator@wellsfargo.com.

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