Giving FAQs | Wells Fargo

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Community Giving – Frequently Asked Questions

What are Wells Fargo’s primary focus areas for giving?

Our community giving and engagement is primarily focused on areas we see as critical for building more resilient and inclusive communities:

  • Housing affordability
  • Financial health
  • Small business growth

Learn more about our national funding priorities.

Does Wells Fargo approve funding for grants outside the major focus areas?

We may also support other local needs in eligible communities such as disaster relief, arts and culture, civic engagement, education, sustainability, human services, and workforce development. However, those opportunities are limited as our intent is to direct the majority of our giving within our major focus areas.

Eligibility

Our organization is located in a county not included in your list of eligible counties. Can we still apply?

We give priority to organizations located in one or more of the counties we serve.  Learn more here.

Will Wells Fargo sponsor my charitable fundraising event?

Wells Fargo prefers to fund programs and projects rather than unrestricted sponsorships and events for nonprofits. However, we do a limited amount of sponsorship for fundraising events. To be considered, please apply online at least 90 days prior to the event. Priority is given to organizations that support our major focus areas.

Do I need an invitation code in order to apply for a grant?

Yes. If your organization received an invitation to apply for a grant, please use the invitation code provided by your contact at Wells Fargo. To obtain an invitation code, please email inquiries to the appropriate local or national contact.

Open for Business Fund

What is the Wells Fargo Open for Business Fund and how can my organization apply?

In addition to our ongoing Community Giving initiatives and strategic funding priorities, Wells Fargo launched its Open for Business Fund in July 2020, in an effort to help small businesses impacted by the ongoing COVID-19 pandemic keep their doors open, retain employees, and rebuild. Through the Open for Business Fund, Wells Fargo is supporting nonprofit Community Development Financial Institutions (CDFIs) and nonprofits that support small businesses impacted by COVID-19.

Learn more

Can my small business apply for a grant from the Open for Business Fund?

The Open for Business Fund is set up to work with CDFIs and nonprofits that support small businesses. If you are a business owner seeking support, visit the Small Business Resource Center or explore this list of Open for Business Fund grant recipients (PDF) to find nonprofits that help small businesses.

Application content

Do you have any advice for how to structure our request?

Your submission should be thoughtful and concise and closely follow section guidelines. It’s important that it tells a compelling story of the problem and how funding will help your organization address the needs effectively.

  • Funding purpose and project description – Your executive summary should give a brief overview of who you serve, the need for support, what your project does, and what impact you plan to expand or sustain.
  • Detailed project information – Please provide specifics on your project/program, including how the funding will be used, the quantifiable success metrics used to measure outcomes and impact, prior program metrics and outcomes, and proposed marketing and communications plan.
  • Previous year funding – If you received a grant from Wells Fargo in a prior year, explain the impact of that funding. What were the benefits and the successes? Why should you receive continued support?

Do I have to submit all documentation, even if my request is small?

Yes, you must complete all required fields within the application portal in order to submit your grant request. Required fields are marked with an asterisk (*).

Will someone from Wells Fargo make a site visit to our organization?

Due to the volume of requests we receive, it is usually not possible for us to do site visits. A site visit isn’t required for your grant to be approved.

How do you define low- to moderate-income individuals and families?

The threshold we use is a total annual income of less than 80% of the median for the community.

Application process

May I submit a grant request directly to a Wells Fargo representative?

No. All grant requests must be submitted through the official online grant application portal at www.cybergrants.com/wellsfargo/communitygrants.

I did not receive an email confirmation after submitting the application.

A confirmation email is sent automatically when an application is received. If you don’t see one, try:

  • Looking in your spam/junk folder.
  • Checking that your submission was completed. Go back to the online application portal and click Continue to access your application. Review it to make sure all required fields have been completed. On the final page, select Save and Proceed. On the final page, select Submit.

When can we expect the check if the request is approved?

Payment is typically sent within 6-8 weeks after a proposal has been approved.

Contact questions

Who do I contact if I'm having technical issues while I'm completing the application?

In the online application portal select Need Support and a customer support representative will contact you within 24 to 72 hours. Forgot your password? There is a link on the Log In page to reset it.

Can I contact Wells Fargo to discuss my grant request?

Due to the large number of requests we receive, we can’t discuss grant proposals before they are submitted.

Who do I contact to check on our application status?

Please wait at least 120 days after submitting your proposal. In most cases, you will have heard from us by then. If not, please send an email to wffound@wellsfargo.com.

Unsuccessful applications

If our proposal is declined, can we reapply?

The request may not be resubmitted in the same calendar year. Organizations are welcome to reapply in subsequent years.

If we are turned down, can we contact you to find out why?

Wells Fargo receives far more grant proposals from organizations than we can support each year. We make decisions based on alignment to our priorities and available funds. We can’t answer specific questions about why grant requests were declined. We appreciate the time and effort you spent in preparing the application. However, we ask that you accept the final decision you received by email.