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Xero® Accounting Software Questions

Top questions

What is Xero?

Online accounting software for small businesses.

What are the benefits of using Xero?

At its core Xero is an easy-to-use but powerful online accounting system designed from the ground up. For many customers, Xero is more than just an isolated accounting ledger. Xero provides a growing family of connected solutions that helps small business owners to get paid faster, manage banking transactions, and gain an overall view of their financial standing, in one place.

What are the subscription levels for Xero?

Xero offers three different subscription plans.

  • Starter - The starter subscription allows you to send 5 invoices and quotes, enter 5 bills and reconcile 20 bank transactions each month.
  • Standard - Unlimited invoices, quotes, bills and bank reconciliation plus payroll for up to 5 people.
  • Premium - Premium will give you access to all the features of the standard subscription, plus payroll (up to 10 people on Premium 10) and multi-currency. For larger teams, consider Premium 20 (payroll up to 20 people) or Premium 100 (payroll up to 100 people).

General questions

How do I subscribe to Xero?

Visit the Xero website to sign up for a 30-day trial, or simply buy now.

Will my accountant/bookkeeper be able to access my Xero?

Because Xero is online, you can invite anyone you’d like to collaborate with on your business’s financials, including your accountant or bookkeeper. You have full control over who has access and what they can see.

Visit the User roles page in the Xero Help Center to find out more.

How much is a Xero subscription?

Xero subscription fees are per month and differ depending on the subscription plan that is most appropriate for your business needs. See pricing and further plan details here.

Where can I go to find out more about Xero?

How do I cancel my Xero subscription?

If you're the Subscriber for a Xero organization, you can cancel the subscription while in My Xero. Please note there's a one-month cancellation notice period, where you'll be billed up until the end of the notice period.