Direct Pay Questions

Direct Pay is a service from Wells Fargo that allows you to make payments to individuals and businesses online as soon as the next business day.

With Direct Pay, it's easy to deposit payments directly into your Payee's bank accounts. You don't have to mail checks or put paychecks in workplace mail boxes.

You can run reports to see payment history and allow other users Direct Pay access to create, edit, or approve payments. The Direct Pay service may save you time and keep you organized.

Once you've signed on to Wells Fargo Business Online^®, go to Transfer and Pay and select Direct Pay for Business.

Once you have enrolled in Direct Pay, you can enroll additional TINs by selecting "Enroll Another TIN" under the General section on the Direct Pay Main Page.

Direct Pay access costs $10 per monthly billing cycle for each business enrolled. There is no fee for Direct Pay payments made to Wells Fargo personal bank accounts. Direct Pay payments to non-Wells Fargo personal bank accounts are $0.50 per payment. Direct Pay payments made to business bank accounts are $3 each.

You can begin to schedule payments to most Payees with Wells Fargo accounts within two business days. For accounts at other financial institutions, it can take up to three business days.

If you edit the account or routing number for a Payee, you won't be able to pay the Payee until we can verify the new account information.

At this time, you may pay any Payee with an eligible bank account located in the United States and the following United States Territories: Guam, Puerto Rico and the Virgin Islands. This means you can still pay someone who may be working for you in England, as long as he or she has a U.S. bank account.

You can schedule payments 13 months in advance.

The cut-off time is 3:00 pm Pacific Time. If you make a payment at 2:45 pm Pacific Time, it will go out that day. If you make a payment at 3:15 pm Pacific Time, it will go out the following business day.

The money comes out of your account at 3:00 pm Pacific Time on the scheduled Send On Date.

These levels of access are available to Direct Pay users:

• Input/Release/Control: User can create, edit, review and approve payments, release funds from Funding Accounts, and control user access levels.
• Input/Release: User can create, edit, review and approve payments, and release funds from Funding Accounts.
• Input Only: User can create and edit payments, but cannot release payments without approval from a user with a higher level of access.
• No Access: User has no access to Direct Pay.

1. Sign on to Wells Fargo Business Online^® and select Direct Pay for Business.
2. Enter the 6-digit one-time access code from RSA SecurID^® or registered mobile device when using Advanced Access authentication.

1. Under the Payees tab, choose whether the payee is an Individual or a Business.

2. Add your payee’s information, including name, bank routing number, account number, and account type.
   
   We suggest you confirm with your payee the appropriate routing number that may be used for electronic payments. Bank routing numbers that appear on your payee's check do not always support electronic payments.
   
   You also have the option to enter up to two emails to receive notification of payment.

3. Select Continue.

4. Verify the information and click Save.

1. Under the Payments tab, select Create Payment.

2. From the Pay Group dropdown choose the Individual Master List.

3. Select whether the payment is one-time or recurring, and select Continue.

4. Select payee(s), enter payment amount(s) and follow the simple steps to complete the payment.

1. Under the Payments tab, select Create Payment.

2. From the Pay Group dropdown choose the Business Master List.

3. Select whether the payment is one-time or recurring, and select Continue.

4. Select payee(s) and enter payment amount(s). Option to enter remittance information.