FAQ: Business Credit Application Status
What can I expect when I check my application status? What can I expect when I check my application status?
You’ll be following the progress of your application step-by-step. It’s a quick way to review information about your application and report any inaccuracies to make sure we have everything correct.
In addition, you’ll be able to:
- Preview and prepare for next steps in the application review.
- See tasks to complete for both you and Wells Fargo in an easy-to-read “To-Do” list. When tasks are done, they move to a “Completed” section.
- Sign up for text alerts that keep you informed of progress.
We provide contact information in case you have questions or need help. You can still visit a banker in one of our branches, or call, or email us.
When there is a change in your application status, we’ll send an email.
We’ll also notify you when we’ve made a decision and when money is available.
How do I submit required documents? How do I submit required documents?
Send us your required documents via upload, fax, mail, or by visiting a Wells Fargo branch. You’ll see an Upload link in your To-Do list for items you can submit quickly and securely.
How do I sign in to track my application status? How do I sign in to track my application status?
Use the “Check Your Application Status Now” link in one of the emails we sent you, or get started now.
Online Banking customers can sign in with their username and password.
If you’re not an Online Banking customer, you‘ll need to provide the following:
- Last name
- Date of birth
- Last 4 digits of Social Security number
- Access Code (sent to you by email)
After signing in, you’ll go to a custom page where you can keep track of your application progress and complete any needed tasks.
Can I access my application status using my Wells Fargo Online username and password? Can I access my application status using my Wells Fargo Online username and password?
How do I access my application status if I am not an Online Banking customer? How do I access my application status if I am not an Online Banking customer?
If you are eligible, we sent you an email confirmation when you submitted your application. If you are not a Wells Fargo Online customer, this email would have contained a unique Access Code that allows you to securely sign on to check the status of a submitted application.
What is an Access Code? What is an Access Code?
What if I didn’t receive an email confirmation when I submitted my application? What if I didn’t receive an email confirmation when I submitted my application?
What if I forgot or lost my Access Code? What if I forgot or lost my Access Code?
How long will my application status be available to me? How long will my application status be available to me?
It’s available for 30 – 60 days from the date we end our review, or disburse funds, or both, depending on what you are applying for.
Why couldn't the system find my application? Why couldn't the system find my application?
If your application status wasn’t found, it could be that the information you entered to sign on to your Application Status page does not match an application we have on file. You must use the same information to retrieve your application status that you used when submitting the application.
If you are sure that you entered the information correctly, it may mean that online application status is not available for your application.
Why was I sent another Access Code? Why was I sent another Access Code?
If you have saved or submitted multiple applications, you will be assigned one Access Code, allowing you to access all of your applications. You might receive another Access Code:
- If you requested that we resend it to you.
- As a security precaution, if personal information was modified on your application.
- If for any reason your Access Code expires.
- For your security, a separate Access Code will be sent to you for new applications that you have saved if the email address you entered is different from what is on file for any other applications you have in progress.
Why didn't I get an Access Code? Why didn't I get an Access Code?
Why was my access temporarily blocked? Why was my access temporarily blocked?
Why was my access disabled? Why was my access disabled?
How do I update my email? How do I update my email?
Contact your Wells Fargo representative or go to Small Business Customer Service.
Why can't I access my status from my mobile device? Why can't I access my status from my mobile device?
You must first sign on to a computer to set your preferences for electronic delivery. Once you successfully complete this step, unless you're on an unsupported device, you'll be able to view your application status at any time from a mobile device and a computer.
How can I receive text updates? How can I receive text updates?
Select Enable Text Updates in your Application Status and provide your mobile number. We’ll send you a confirmation message. After replying, you’ll immediately be able to receive and manage text updates about your application status.
Availability may be affected by your mobile carrier’s coverage area. Your mobile carrier’s message and data rates may apply.
QSR-0523-03830
LRC-0523
