California Consumer Privacy Act record-keeping disclosure

General information

The following summary contains California residents’ data requests volume for calendar year 2025.

Data requests received 

• Access: 371
• Delete: 326
• Correct: 2
• Opt-out of sale/share*: 435,500

Data requests complied with in whole or in part

• Access: 298
• Delete: 267
• Correct: 2
• Opt-out of sale/share*: 435,500

Data requests denied

• Access: 73
• Delete: 59
• Correct: 0
• Opt-out of sale/share*: 0

Average number of days to respond

• Access: 6
• Delete: 9
• Correct: 33
• Opt-out of sale/share*: 1

*Includes all consumer requests for calendar year 2025 (not limited to California residents)

Definition:

• Average number of days to respond – The average number of days it took to respond and close a data request

CCPA requests may be denied where we are unable to verify the identity of the requestor or where the personal information is not subject to the access, deletion, or correction rights under applicable law, including where an exemption or other permissible basis applies (e.g., information subject to the Gramm Leach Bliley Act or retained to comply with legal obligations). Wells Fargo does not offer the right to limit the use and disclosure of Sensitive Personal Information because Wells Fargo does not use or disclose Sensitive Personal Information for purposes that would require providing this right, including for inferring characteristics about an individual.