Paze^® Frequently Asked Questions

Paze is an online checkout experience/solution that makes it easy for you to make purchases. Offered by participating banks and credit unions, with Paze you can check out online without having to share your actual card numbers with the merchant.

Paze is convenient, easy to use, and offered by participating banks and credit unions. 

• Paze does not share your actual card number with the merchant.
• Easy to use. No new app to download, no new Paze username or password* to memorize, or full card details to manually enter.
• Card numbers stay up to date automatically. 

Paze has added security when you check out because your actual card number is replaced with a different number so your actual card number isn't shared with merchants. 

*Some merchants may require account setup to make a purchase.

Paze supports eligible debit and credit cards issued by participating banks and credit unions. More cards are frequently being added. You can check to see if your bank or credit union offers Paze by going to Paze.com.

Eligibility varies by financial institution. In general, Paze supports eligible consumer debit and credit cards held by customers who are in the U.S. and are at least 18 years of age with a social security number or tax identification number.

With Paze, you don’t need to sign up or download a new app. Just look for the Paze logo when you check out at a participating merchant and enter the mobile phone or email address you use with Wells Fargo. 

Some merchants may require account setup to make purchases.

You can use Paze at any participating online merchants. You can view the list of merchants that offer Paze on Paze.com.

Once you can see your eligible cards in Paze, you can opt out of the service. 

If you opt out, you won’t be able to use Paze through any participating bank, credit union, or online merchant. 

If you’d like, you can opt out of Paze now by visiting Paze.com/optout.

No, we do not charge a fee to use Paze. Your mobile carrier's message and data rates may apply.

Currently, several of the nation's largest financial institutions, including Wells Fargo, support Paze. Visit Paze.com to see the full list of participating banks and credit unions who offer Paze.

Paze does not impact the rewards program associated with your credit cards. Review your rewards program terms and conditions for more information.

Yes, your Paze wallet can include cards from multiple participating banks and credit unions.

Yes, you can use Paze at any supported business where you would use your debit or credit card.

You can find the Paze Service Agreement on Paze.com. Wells Fargo’s terms and conditions for Paze can be found in the Online Service Agreement.

You can find the Paze privacy notice at Paze.com. You can review Wells Fargo’s U.S. privacy policies and notices on our website.

Paze uses the email address associated with your participating banks and credit unions. For the best experience, we recommend that you avoid using an email address that you share with someone else.

Paze uses the email address associated with your participating banks and credit unions. To change your email address, you'll need to update it in the Wells Fargo Mobile^® app or through your Wells Fargo Online^® account.

Not all banks and credit unions support Paze, and some debit and credit cards may not be eligible for Paze. Eligibility varies by financial institution. In general, Paze supports eligible consumer debit and credit cards held by customers who are in the U.S. and are at least 18 years of age with a social security number or tax identification number.

You can add eligible Wells Fargo Debit and Credit cards via your Wells Fargo Mobile App.

You can remove a card from your Paze wallet by visiting your digital wallet in the Wells Fargo Mobile^® app or you may call Wells Fargo Online Customer Service at 1-800-956-4442. For security reasons, we may need you to provide additional verification to remove your eligible cards.

Yes, you can change your default card when checking out with Paze. Open the dropdown next to the card, select a card, then check the 'Set as default payment' box.

Paze replaces your 16-digit card number with a different number, so your actual card numbers aren't shared with merchants.