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Paze® Frequently Asked Questions

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© 1999-2026 Wells Fargo. All rights reserved. NMLSR ID 399801

What is Paze®?

Paze is an online checkout experience/solution that makes it easy for you to make purchases. Offered by participating banks and credit unions, with Paze you can check out online without having to share your actual card numbers with the merchant.

What are the benefits of Paze®?

Paze is convenient, easy to use, and offered by participating banks and credit unions. 

  • Paze does not share your actual card number with the merchant.
  • Easy to use. No new app to download, no new Paze username or password* to memorize, or full card details to manually enter.
  • Card numbers stay up to date automatically. 

Paze has added security when you check out because your actual card number is replaced with a different number so your actual card number isn't shared with merchants. 

*Some merchants may require account setup to make a purchase.

Which cards can I use with Paze®?

Paze supports eligible debit and credit cards issued by participating banks and credit unions. More cards are frequently being added. You can check to see if your bank or credit union offers Paze by going to Paze.com.

Eligibility varies by financial institution. In general, Paze supports eligible consumer debit and credit cards held by customers who are in the U.S. and are at least 18 years of age with a social security number or tax identification number.

Do I need to sign up for Paze®?

With Paze, you don’t need to sign up or download a new app. Just look for the Paze logo when you check out at a participating merchant and enter the mobile phone or email address you use with Wells Fargo. 

Some merchants may require account setup to make purchases.

Where can I use Paze®?

You can use Paze at any participating online merchants. You can view the list of merchants that offer Paze on Paze.com.

How can I opt out of Paze®?

Once you can see your eligible cards in Paze, you can opt out of the service. 

If you opt out, you won’t be able to use Paze through any participating bank, credit union, or online merchant. 

If you’d like, you can opt out of Paze now by visiting Paze.com/optout.

Is there a fee to use Paze®?

No, we do not charge a fee to use Paze. Your mobile carrier's message and data rates may apply.

Which banks and credit unions support Paze®?

Currently, several of the nation's largest financial institutions, including Wells Fargo, support Paze. Visit Paze.com to see the full list of participating banks and credit unions who offer Paze.

Do I still collect rewards points on my Wells Fargo credit cards when using Paze®?

Paze does not impact the rewards program associated with your credit cards. Review your rewards program terms and conditions for more information.

Can I add cards from multiple financial institutions to my Paze® wallet?

Yes, your Paze wallet can include cards from multiple participating banks and credit unions.

Can I use Paze® for recurring payments or subscriptions?

Yes, you can use Paze at any supported business where you would use your debit or credit card.

Where can I find the Paze® Service Agreement?

You can find the Paze Service Agreement on Paze.com. Wells Fargo’s terms and conditions for Paze can be found in the Online Service Agreement.

Where can I find the Paze® privacy notice?

You can find the Paze privacy notice at Paze.com. You can review Wells Fargo’s U.S. privacy policies and notices on our website.

Which email address should I use with Paze®?

Paze uses the email address associated with your participating banks and credit unions. For the best experience, we recommend that you avoid using an email address that you share with someone else.

Where can I change the email used for my Paze® account?

Paze uses the email address associated with your participating banks and credit unions. To change your email address, you'll need to update it in the Wells Fargo Mobile® app or through your Wells Fargo Online® account.

Why can’t I see all my debit and credit cards in Paze®?

Not all banks and credit unions support Paze, and some debit and credit cards may not be eligible for Paze. Eligibility varies by financial institution. In general, Paze supports eligible consumer debit and credit cards held by customers who are in the U.S. and are at least 18 years of age with a social security number or tax identification number.

How do I add my Wells Fargo cards to my Paze® wallet?

You can add eligible Wells Fargo Debit and Credit cards via your Wells Fargo Mobile App.

How do I remove my Wells Fargo cards from my Paze® wallet?

You can remove a card from your Paze wallet by visiting your digital wallet in the Wells Fargo Mobile® app or you may call Wells Fargo Online Customer Service at 1-800-956-4442. For security reasons, we may need you to provide additional verification to remove your eligible cards.

Can I set a default card for Paze®?

Yes, you can change your default card when checking out with Paze. Open the dropdown next to the card, select a card, then check the 'Set as default payment' box.

Does Paze® offer added security?

Paze replaces your 16-digit card number with a different number, so your actual card numbers aren't shared with merchants.

Important Information and Footnotes

Paze® is only available with participating online merchants, and cannot be used at physical merchant locations. Some merchants may require that an account be created with them before Paze® can be used at checkout. Enrollment in Wells Fargo Online® is required. Terms and conditions and certain eligibility criteria apply. For more information, view Wells Fargo's Online Access Agreement.

Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply.

Disclosures

  • Paze® and the Paze® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

  • Wells Fargo Bank, N.A. Member FDIC.

  • DT1-08132027-18-8910910-1.1

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