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Other Frequently Asked Questions

Here are the answers to some common questions about tax filing, payments, refunds and more.

I requested a direct deposit of my refund. When will my tax refund be direct deposited?

Tax refund direct deposit dates depend on your bank or other financial institution. If your account is with Wells Fargo, we will add your direct deposit amount to your available balance on the same business day we receive your deposit from the IRS. The cut off time is 4:00pm Monday-Thursday and 6:00pm Friday, local time.

Will I continue to receive copies of Wells Fargo tax documents in the mail if I viewed them online?

You will still receive a copy of your tax document in the mail if the delivery preference for your eligible account is set to “Mail.” If the delivery preference for your eligible account is set to “Online,” you will not receive a paper copy in the mail and your tax document will be viewable only through Wells Fargo Online®. To update delivery preference options for your tax documents, sign on to Wells Fargo Online.