Prior to July 1, 2010, Wells Fargo provided federal student lending choices such as Stafford Loans and PLUS Loans as part of the Federal Family Education Loan Program (FFELP). Due to a change in federal law, Wells Fargo and other private lenders are not able to provide federal student loans; instead, all new federal student loans are Direct Loans available from the U.S. Department of Education (DOE) through the William D. Ford Federal Direct Loan Program. Learn more on our federal loans information page.
Wells Fargo federal student loans that were originated on or before May 1, 2008 are serviced by Affiliated Computer Services (ACS) and American Education Services (AES).
If you’re in repayment on your federal student loan, you should be receiving statements from ACS or AES.
If you’re not in repayment, you’ll receive a written notice by mail 45 days before repayment is scheduled to begin.
For more information:
- Contact ACS at acs-education.com or 1-800-835-4611.
- Contact AES at aessuccess.org or 1-800-233-0557.
Many Wells Fargo federal loans originating after May 1, 2008 were sold to the DOE, which then contracted the servicing of these loans to other loan servicing companies.