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How to Report Fraud

Contact us immediately if you suspect fraud. If you live or are traveling outside the U.S. call us toll-free from most countries.

Account Fraud

ATM, Debit Card, or Checking Fraud

  • Suspicious or fraudulent debit card purchases or ATM withdrawals
  • Lost or stolen debit card, ATM card, or checks
  • Lost or stolen account numbers

Personal Accounts 1-800-869-3557
Credit Card Accounts 1-800-642-4720
Business Accounts 1-800-225-5935

Wells Fargo Online® Services Fraud
Suspicious or unauthorized activity with a Wells Fargo service:

Bill Pay, Zelle®, Online Transfers, Online Profile Changes, and Online Wires

1-866-867-5568

Suspicious Activity

Phishing Email or Text Messages

If you receive a suspicious email or text message and you:

  • Did respond by clicking on a link, opening an attachment, or providing personal information, call us immediately at 1-866-867-5568
  • Didn’t respond, email us at reportphish@wellsfargo.com 

Learn more about phishing

Forward suspicious emails that appear to be from Wells Fargo to:
reportphish@wellsfargo.com
. You will receive an automated response.

Suspicious Phone Call
If you receive a suspicious phone call from someone claiming to be from Wells Fargo, call us immediately.

1-800-869-3557

Deaf or Hard of Hearing Customers

  • 24 hours a day, 7 days a week
  • Telecommunications Relay Service calls accepted

TDD/TTY 1-800-877-4833

Identity Theft
Learn more about identity theft

1-800-869-3557