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Cyber Threats

Are you at risk?

Learn about cyber threats and how you can help protect yourself

Cyber threats are attempts to infiltrate or disrupt a computer network or system. These threats may originate from a variety of sources and any website or computer can be a potential target. Cyber threats may also target individuals or businesses in an attempt to obtain sensitive information through online or mobile channels.

Cyber criminals may use online or mobile channels to convince you to assist in carrying out a scam or provide your personal or financial information through such methods as:

  • Phishing scams: Phony emails, text messages, or phone calls
  • Social scams: Online dating, stranger/friend in need, and social media
  • Job scams: Work-at-home and mystery shopper scams

What is at risk?

  • Scammers may use your sensitive information to gain access to your financial accounts to steal your money or identity.
  • If you take part in a scam, you could lose more than just the funds in your account. It is illegal to knowingly take part in a scam and can result in hefty fines, criminal charges or both.

Do's and Don'ts

  • Do create strong passwords for your financial accounts and update your username and password regularly.
  • Don’t respond to online solicitations from people you don’t know.
  • Don’t overshare on social media by providing information used by your bank or other companies to verify your identity.
  • Don’t click on links, open attachments, or provide sensitive information through a suspicious email or text message, even if the sender appears to be a reputable company, or someone you know.

Threats to your computer and mobile device can come in various forms. Cyber criminals use methods like spoof emails, text messages, malware embedded on websites, and pop-up ads with malicious links to convince you to unknowingly download malware to your computer or mobile device.

What is at risk?

Cyber criminals may use malware to track your internet activities, capture your sensitive information, and gain access to your financial accounts to steal your money or identity.

Do's and Don'ts

  • Do download banking applications from a trusted source, e.g. your phone’s app store.
  • Do use secure websites for transactions and shopping, and shop with merchants you trust.
  • Do keep security patches and anti-virus software up to date for your computer and mobile devices.
  • Don’t auto download any attachments – be sure to turn off this setting on your mobile device.
  • Don’t click on links, open attachments or provide sensitive information through a suspicious email or text message, even if the sender appears to be a reputable company, or someone you know.

Cyber criminals may attempt to disrupt or gain access to online or mobile banking through various methods such as:

  • Overloading a website with excessive traffic (Denial of Service attack) preventing customers from accessing their accounts
  • Attempting to exploit recently identified system vulnerabilities that may impact multiple ecommerce sites
  • Using stolen data such as usernames and passwords to gain access to online or mobile banking

What is at risk?

  • Online banking may be temporarily unavailable due to an overload of site traffic.
  • Cyber criminals may use stolen customer data to gain access to your financial accounts to steal your money or identity.

How we protect you

We have a number of security measures in place to address evolving online threats. We also continuously enhance our security to help protect your personal and account information.

Our Online Security Guarantee provides added protection against unauthorized access to your accounts.

Don’t be a victim of IRS imposter scams

Take steps to avoid common tax scams that can wreak havoc on your financial well-being.

Learn about the three common scams

Strong Password Tips

To create a strong username and password we encourage you to use special characters and to avoid using any part of your email address, name of your child or pet, or anything else that someone could easily guess.

Secure Websites

Look for secure transaction signs like a lock symbol and https in the address bar.