We’re Updating Our Zelle^® Transfer Service Addendum to the Wells Fargo Online Access Agreement

Updates to the Zelle^® Transfer Service Addendum 

We’re making changes to the terms and conditions you agreed to when you enrolled in the Zelle^® Transfer Service. These changes will go into effect on October 15, 2025.

What do I need to do?  

You don’t need to take any action. But when you use Zelle^® after the above date, you’re agreeing to updated terms and conditions.

What’s changing?

You can review the updates below and in the Zelle^® Transfer Service Addendum to the Wells Fargo Online Access Agreement. 

Summary of changes to the Zelle^® Addendum:

New parental controls feature (Eligibility to Use the Zelle^® Transfer Service Section 2)

• For current customers, Zelle^® is available for minors between 13 and 17 years old, but the minor cannot use Zelle^® if the adult co-owner revokes or removes permission.
• If the minor is enrolled in Zelle^® but the adult co-owner revokes or removes permission, the minor's email address or U.S. mobile number will be unenrolled. If any pending payments or schedules are in progress, the payments will be canceled.
• When the minor reaches the age of 18, they can use their email address or U.S. mobile phone number to enroll in Zelle without co-owner authorization.
• For new customers who are minors, Zelle^® cannot be used unless the adult co-owner enables access.