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Zelle® – Send and Receive Money

Meet Zelle

All you need is a registered email address or U.S. mobile number to move money

Send and receive money with Zelle

It’s huge

Zelle securely connects you to more than 80 million people through their bank. You can easily send to, request, or receive money from almost anyone with a U.S.-based bank account.

It’s convenient

Zelle is a convenient way to move money within minutes between friends, family, and other people you know and trust.

It’s simple

Since Zelle is part of the Wells Fargo Mobile® app and Wells Fargo Online®, you already have access to it. No additional downloads needed.

It’s fast

Request, receive, and send money typically within minutes with just a registered email address or U.S. mobile number.

Getting Started

A few simple steps and you can send money to friends, and others you know and trust, right from your phone.

To use Zelle, you’ll need to have an eligible checking or savings account, and be enrolled in Wells Fargo Online.

To enroll in Zelle:

1. Sign on to Wells Fargo Online or the Wells Fargo Mobile app.

2. Go to Send Money with Zelle, then read and accept the Zelle® Transfer Service Addendum.

To receive money from others with Zelle, make sure you register an email address or U.S. mobile number, along with the account where you want money to be deposited. Enroll now.

You can add recipients any time from Wells Fargo Online or the Wells Fargo Mobile app.

1. Sign on to Wells Fargo Online or the Wells Fargo Mobile app.

2. From the Zelle screen, select the address book icon to access your recipients, then select the ‘+’ icon to add a recipient.

3. From the Add Recipient screen, enter your recipient’s email or U.S. mobile number, or choose the Account tab and enter their Wells Fargo account number. Then enter their first and last name.

4. Select Save or Send Money to save this contact to your Zelle recipient list.

Note: To use a mobile number to send a request for money, the recipient must have already registered the number through their bank or zellepay.com. If the recipient has not registered their U.S. mobile number or if you aren’t sure if it’s registered, then enter their email address.

How to send money:

1. Sign on to Wells Fargo Online or the Wells Fargo Mobile app.

2. From the Zelle screen, select a recipient from your list or add a new recipient, then choose a From Account, enter an Amount, and select Review.

What happens if you send money to :

Another person’s Wells Fargo account number, registered email address, or registered U.S. mobile number:

    Your recipient will be notified of the payment, and the money will be deposited into their designated account.

• Another person’s unregistered email address or U.S. mobile number:

    Your recipient will receive an email or text with registration instructions. Registration is required to associate their email or phone number with their checking or savings account. Once the recipient’s registration is complete, it may take up to 1 business day for the money to be deposited. Registration is required only once.

Note: Some recipients may receive a one-time verification code for each email address or U.S. mobile number selected. If so, they'll need to enter it in the verification code field.

To receive money, you must register your own email address or U.S. mobile number and choose a savings or checking account into which you want the money deposited.

How to register to receive money:

1. Sign on to Wells Fargo Online or the Wells Fargo Mobile app.

2. From the Zelle screen, select Receive Settings or Settings.

3. From the Settings screen, select the account where you want money to be deposited, then select Register beside the email address or U.S. mobile number you want to use.

Note: You may receive a one-time verification code for each email address or U.S. mobile number selected. If so, enter it in the verification code field.

To send a request for money:

In the Wells Fargo Mobile app, go to Send Money with Zelle under Transfer & Pay, then select Request. From there, select a recipient or add a recipient by selecting the "+" icon. Next, enter the amount of your request, review it, and select Send. Before you can request money, you must have registered an email address or U.S. mobile number with Zelle.

If someone you know sends you a request, you’ll receive an email explaining who is requesting money and how much. You can easily view and choose to respond to the request from your iPhone or Android smartphone.

 

Help people affected by disasters. Use Zelle to donate to the American Red Cross right from the Wells Fargo Mobile app.

Learn how to donate money

Still have questions?

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1-800-956-4442

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