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Steps Forward® Program for Homeownership

9.3 million new homeowners

Since 2009, Wells Fargo has helped 9.3 million customers with new loans, either to purchase or refinance an existing mortgage

Fair and responsible home lending

We’re focused on fair and responsible lending, excellent customer service, and strong training and monitoring processes — and our track record confirms this.

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Support for sustainable homeownership

Our goal is not just to help our customers buy a home; it’s to make sure they’re able to own one successfully for years to come.

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Informed borrowing choices

Our job is to make sure our customers understand their financing options and the loan product they choose, so they can make the best decision for their financial success.

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Help in challenging times

Wells Fargo has demonstrated leadership and innovation in developing a wide range of practical and effective ways to provide support to customers facing payment challenges.

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