Learn how to work with us to resolve your situation.
Working With Wells Fargo
You're not alone. Watch how we helped a family with payment challenges save their home.
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To get started, call 1-800-678-7986.
Completing a Loan Modification Form
Avoid delays in the process by carefully and completely filling out paperwork.
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Call your home preservation specialist if you need help.
How the Loan Modification Process Works
Your dedicated home preservation specialist will help you through every step of the application process.
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To get started, call 1-800-678-7986.
If Your Loan Modification Isn't Approved
Learn about your options if your loan modification isn't approved.
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Call your home preservation specialist if you need help.
Related information
Call 1-800-678-7986 for help with your payment issues.
Help for military personnel
Active-duty service members and their families facing payment challenges may qualify for special military benefits.
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Our commitment to homeownership
Learn how Wells Fargo is supporting sustainable homeownership.
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Where appropriate, Wells Fargo Bank, N.A. is required to inform you that, as your account servicer, we are attempting to collect a debt and any information obtained will be used for that purpose. However, if you are a customer involved in an active bankruptcy case or you received a discharge in a bankruptcy case where the account was not otherwise reaffirmed or accepted from discharge, then this notice is being provided to you for informational purposes only, and this is not a bill or a request for payment as to any such customer(s).
Equal Housing Lender
Wells Fargo Home Mortgage is a division of Wells Fargo Bank, N.A.
