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Educational Videos

Learn how to work with us to resolve your situation.

Working With Wells Fargo

Working with Wells Fargo

You’re not alone. Watch how we helped a family with payment challenges save their home.

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To get started, call 1-800-678-7986.

Completing a Loan Modification Form

Avoid delays in the process by carefully and completely filling out paperwork.

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Call your home preservation specialist if you need help.

How the Loan Modification Process Works

Your dedicated home preservation specialist will help you through every step of the application process.

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To get started, call 1-800-678-7986.

If Your Loan Modification Isn’t Approved

Learn about your options if your loan modification isn’t approved.

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Call your home preservation specialist if you need help.

Related information

Call 1-800-678-7986 for help with your payment issues.

Help for military personnel

Active-duty service members and their families facing payment challenges may qualify for special military benefits.

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Our commitment to homeownership

Learn how Wells Fargo is supporting sustainable homeownership.

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