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Homeowner Resources

Document checklist

Use our mortgage assistance document checklist to see what we may need you to provide with your request.

Home preservation workshop

Check our home preservation workshop schedule (PDF*) for a chance to meet in person with a home preservation specialist.

Foreclosure information

Learn how the foreclosure process works, and what you can do to stop it.

Homeowner education from Fannie Mae

Fannie Mae has created to help homeowners stay informed and take action to avoid foreclosure.

Homeowner counseling services

Visit or call 1-888-995-HOPE for help from the HOPE NOW alliance of counselors, investors, and mortgage companies working together to help homeowners stay in their homes.

Help avoiding foreclosure from HUD

The U.S. Department of Housing and Urban Development has many resources for homeowners who need help avoiding foreclosure.

Fannie Mae and Freddie Mac loans

The mortgage assistance process depends partly on whether one of these agencies owns your loan.
Check Fannie Mae
Check Freddie Mac
Wells Fargo Bank, N.A. is required by the Fair Debt Collection Practices Act to inform you that if your loan is currently delinquent or in default, as your loan servicer, we will be attempting to collect a debt and any information obtained will be used for that purpose. However if you have received a discharge, and the loan was not reaffirmed in the bankruptcy case, we will only exercise our right as against the property and are not attempting any act to collect the discharge debt from you personally.
Equal Housing Lender