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Check Your Status and Submit Documents Online

If you’re working with us on a loan assistance request, sign on to yourLoanTracker to provide required documents and track the status of your request.

Using our online tools usually reduces the time it takes to complete a loan assistance request by providing:

  • Faster receipt of documents by your Wells Fargo home preservation specialist
  • Convenient access to the status of your loan application from your computer, tablet, or smart phone
  • The ability to submit scanned or mobile-device images

Note: yourLoanTracker is not available with all loans; talk to your home preservation specialist for details.  If your loan is not eligible for yourLoanTracker, please call 1-800-678-7986.

Call 1-800-678-7986 for help with your payment issues.


Sign on to yourLoanTracker to check the status of your loan modification application.