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Loan Information

Step 1 of the online request form is labeled Loan Information, and collects the following information:

  • Whether you currently live at the property
  • Whether the property is your primary residence
  • How many units are in the property 
  • Whether you intend to keep the property
  • What prompted you to use this website
  • Which of the following best describes your reason for hardship:
    • Death of the borrower or co-borrower 
    • Death of a family member 
    • Illness of the borrower or co-borrower 
    • Illness of a family member 
    • Marital difficulties 
    • Energy or environmental issues with the property 
    • Structural issues with the property or disputes with the builder 
    • Property loss due to an unusual or unexpected event 
    • Inability to sell the property 
    • Inability to rent the property 
    • Military service 
    • Job loss 
    • Job transfer or relocation 
    • Business failure 
    • Too many expenses