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Manage Your Account


We're here for you. Learn about COVID-19 short-term payment assistance (forbearance) and service information. Learn more

Sign on to manage your account

Make a payment, view your statements, set up alerts, and more.

Or call 1-800-357-6675 for account help.

Make a payment

Options for paying your mortgage or home equity bill.

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Escrow accounts

Information about escrow accounts for mortgage customers.

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Property damage and disaster assistance

What to do if your home is damaged or you’re affected by a disaster.

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All about the types of property and mortgage insurance you may need.

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Online account access

How you can manage your mortgage or home equity account online.

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Help with payment challenges

We’re here to help if you’re having trouble making payments.

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Welcome to Wells Fargo

Watch our video to find out how we can help you manage your mortgage

Watch video

Mortgage account basics

Helpful information about your mortgage account

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Home equity account basics

Helpful information about your home equity account

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2020 tax information

Looking for tax information for your mortgage or home equity account?

Find out how to access your tax documents

Still have questions?

Call Us

Mortgage Customer Service
Mon – Fri: 6 am – 10 pm
Sat: 8 am – 2pm
Central Time

Home Equity Customer Service
Mon – Fri: 7 am – 10 pm
Sat: 8 am – 2 pm
Central Time

Marque 9 para recibir attención en español.