Mortgage and Homebuying Video Library

Preparing to buy a home

As you prepare to buy a home, these mortgage videos can help you review important considerations, such as additional expenses and determining your price range.

• How much can you borrow?
• Determining your price range
  
• Making a down payment
• The role of your credit history
• What if you get declined for a loan?

Mortgage loans and features

Get a basic understanding of loan options and features with these mortgage videos.

• What is APR?
  
• Prequalification versus preapproval
  
• The components of a mortgage payment
• Short-term loans versus long-term loans
• Escrow Part 1: What is an escrow account?

Homeownership and servicing your loan

It’s important to understand and plan for the financial responsibilities of homeownership and the ongoing maintenance expenses that come with owning a home. These videos can help you prepare for successful homeownership.

• Planning for additional homeownership expenses
• How we can help you manage your mortgage
• Maintaining your home 
• Escrow Part 1: What is an escrow account?
• Escrow Part 2: How is escrow calculated?

Help with payment challenges

The following videos will guide you through the resources and processes we have available to help you with challenges to making your mortgage payment.

• Completing a loan modification form
• How the loan modification process works
• If your loan modification isn't approved
  

If you’re having difficulty making your mortgage payments, please contact us today at 1-800-678-7986, Monday – Friday: 7 am – 10 pm, Saturday 8 am – 5 pm, Central Time.