Mortgage and Homebuying Video Library

Preparing to buy a home

As you prepare to buy a home, these mortgage videos can help you review important considerations, such as additional expenses and determining your price range.

• Planning for additional homeownership expenses
• How much can you borrow?
• Determining your price range
  
• Making a down payment
• The role of your credit history

Mortgage loans and features

Get a basic understanding of loan options and features with these mortgage videos.

• What is APR?
  
• Prequalification versus preapproval
  
• The components of a mortgage payment
• Short-term loans versus long-term loans
• Escrow Part 1: What is an escrow account?

The mortgage process

The process of applying for and closing a mortgage can be complex. These videos will help you understand the steps and requirements.

• Understand the home loan process
• See how simple it is to use our online application
• What if you get declined for a loan?

Homeownership and servicing your loan

It’s important to understand and plan for the financial responsibilities of homeownership and the ongoing maintenance expenses that come with owning a home. These videos can help you prepare for successful homeownership.

• How we can help you manage your mortgage
• Maintaining your home 
• Escrow Part 1: What is an escrow account?
• Escrow Part 2: How is escrow calculated?
• Escrow Part 3: What is an escrow review?
• Escrow Part 4: What does my Escrow Review Statement tell me?

Help with payment challenges

The following videos will guide you through the resources and processes we have available to help you with challenges to making your mortgage payment.

• Completing a loan modification form
• How the loan modification process works
• If your loan modification isn't approved
  

If you’re having difficulty making your mortgage payments, please contact us today at 1-800-678-7986, Monday – Friday: 7 am – 10 pm, Saturday 8 am – 5 pm, Central Time.