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Nonprofit and Community Support

We’re Here to Support Your Work with the Communities You Serve

At Wells Fargo, we put our customers at the center of everything we do. That’s why we’re committed to working hand-in-hand with nonprofit organizations like yours. You make it possible for us to reach more homeowners, and do more for our communities.

These tools and resources can help you assist customers with everything from submitting and tracking mortgage assistance requests to understanding the documents and forms involved in the process.

HLP (Hope LoanPort®)

This online system lets you submit and track requests for mortgage assistance on behalf of Wells Fargo customers.

Go to HLP

Loan Submission Checklist

Use this checklist as a guide to the documents that may be required for mortgage loan assistance requests. Since many situations are unique, please verify what is needed for every customer.

Download the checklist (PDF)

Documents and Forms

Learn more about the documentation your customers may have received or be asked to provide and download selected forms for your customers.

Visit the reference center

Working with Wells Fargo

How the loan modification works

Your dedicated home preservation specialist will help you through every step of the application process.

Watch video

To get started, call 1-800-678-7986.

Financial Assistance Form

Completing a loan modification request form

Avoid delays in the process by carefully and completely filling out paperwork.

Watch video

Call your home preservation specialist if you need help.

 

Help your customers achieve their financial and homeownership goals by being as informed as possible. These tools and resources provide everything from basic personal finance to calculators that can estimate payments.

Financial Education Center

Develop and track your financial goals with our educational resources.

My Financial Guide

Smarter CreditTM Center

Use credit responsibly to help achieve your home financing goals.

Learn more about credit

Buy your first home

Are you a first-time home buyer? Learn the basics of buying your first home and get the information you need to help you understand your financing options.

Learn more

Loans & Programs

Understand your home financing options so you can make informed decisions.

Explore your loan options

Working with Wells Fargo

Determining your price range

Buying a home is one of the  biggest financial decisions you'll make, and you will want to stay within your budget.

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Making a down payment

Making a down payment

Your choice of down payment can influence what financing options and interest rates are available to you.

Watch video

Find Wells Fargo contacts in your region

Need help? Our Mortgage Market Outreach team is available to support your agency housing counseling needs. We can partner with you to organize and promote forums and workshops, help you analyze and solve problems, provide feedback on documents, and train people in your agency.

Find a consultant in your area (PDF).

These tools and resources can help you assist customers with everything from submitting and tracking mortgage assistance requests to understanding the documents and forms involved in the process.

Real Estate and Housing Reports

Commentary on economic trends in commercial real estate and the housing market.

Real Estate and Housing Reports

External Reports

View monthly insights into housing issues and economic outlook with focus on the housing sector.

Fannie Mae Economic and Housing Outlook

Freddie Mac Insight and Outlook

Regional Reports

Economic analysis of several regions in the U.S., with a focus on state economic output, employment, and outlook projections.

Regional Reports

Weekly Economic & Financial Commentary

Insight into current U.S. and international events that affect the economy and financial markets.

Weekly Economic & Financial Commentary

Monthly Economic Outlook

Commentary and forecast tables on U.S. and international economic conditions.

Monthly Economic Outlook

Interest Rate Reports

Commentary on the economy as it relates to interest rates.

Interest Rate Reports

Receive Wells Fargo economic commentary by email.  Subscribe

 Still have questions? 

Get answers to often-asked questions about working with Wells Fargo and the homeowner assistance process. Frequently asked questions

Help for military personnel

Active-duty service members and their families facing payment challenges may qualify for special military benefits.

Learn more

Our commitment to homeownership

Learn how Wells Fargo is supporting sustainable homeownership.

Learn more