Transcript: Zelle

Zelle is the new way money moves. It's how you pay the babysitter for watching Louie on date night.

Handle your half of the vacation rental.

And keep the guy who walks Rocco feeling flush.

Zelle keeps money moving because Zelle is big. Like millions-of people-already-have-access big.

[On-screen] Available to U.S. bank account holders only. Terms and conditions apply.

And, as a Wells Fargo customer, you can use Zelle in our app.

So use your phone to quickly send or request money. It's fast, it's convenient, and it may soon be your favorite way to move money.

[On-screen] Transactions typically occur in minutes.

Try it today.

[On-screen text] Zelle | This is how money movesSM

[On-screen text] Zelle and the Zelle related mark and logos are property of Early Warning Services, LLC.

[On-screen text] Wells Fargo together with ZelleSM

Zelle is the new way to send money directly between almost any U.S. bank accounts. With just an email address or mobile number, you can now quickly send money to people, regardless of where they bank. And, with our mobile app, you can request money, too.

Whether you need to pay the babysitter, cover your share of the rent, or split the cost of pizza, use Zelle through Wells Fargo Online® or Wells Fargo Mobile®.

Try It Now

It's huge

Already available to more than 80 million people

It's fast

Able to send and receive money in minutes, account to account — with just an email address or mobile number

It's simple

Part of the Wells Fargo app and Online Banking — no additional download needed


New Zelle Terms and Conditions

The Wells Fargo SurePay® Service Addendum to the Wells Fargo Online Access Agreement has been revised to replace the Wells Fargo SurePay name with Zelle, make corrections, and add new provisions, such as the Zelle Network's disclaimer of warranties, limitations of liability, and indemnification. View the new Zelle Transfer Service Addendum for more details. When you make a transfer transaction using Zelle, you agree to the Zelle Transfer Service Addendum.


What is Zelle?

Zelle facilitates payments between customers of financial institutions. Customers who do not bank at Wells Fargo can register both their mobile number and email address or bank account through a partner bank. You can find a full list of participating financial institutions at

Is Zelle secure?

Yes. Our Online Security Guarantee covers Zelle transactions when initiated from Wells Fargo Online or Wells Fargo Mobile.

Is there a fee to send or receive money?

Currently, there is no fee for this service. However, when using Zelle on a mobile device, your mobile carrier's message and data rates may apply.

Can I use Zelle to send money to someone who is not a Wells Fargo customer?

Yes. You can send money to almost anyone with an eligible bank account in the U.S. All you need to know is their email address or registered mobile number. Customers who do not bank at Wells Fargo can register to receive money at or with another financial institution that offers Zelle. You can find a full list of participating institutions at

What happens if the recipient doesn't claim the money I sent?

Unclaimed funds are credited back to the sender's account after 14 days.

What does "register" mean?

When you register your email address or mobile number, you are validating your identity to receive money. You also choose the checking or savings account where your funds will be deposited.

Do I need to register each time someone sends me money?

No. Payments sent to an email address or mobile number you registered will be deposited into the checking or savings account you selected. You will only need to register if someone sends you money using an email address or mobile number you have not previously registered.