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Credit Report Inconsistencies

A customer may be requested to provide a written explanation of any information that is inconsistent with the information on his or her credit report. A request also may be made to update the required information with the appropriate credit bureau.
To avoid delays in processing your loan, please:
  • Make sure the copies you send are legible.
  • Do not include documents that have been altered with correction fluid or by other means.
  • Submit the entire requested document and include all pages (even blank ones).