Customers may receive a request for documents related to student loan deferrals for analysis of total and monthly debt. If a loan has been deferred or suspended, the customer may be asked for written proof that the loan no longer is owed. (Note: Requirement may vary depending on type of loan)
Avoid delays in processing your loan
For all documents:
- Make sure the copies you send are legible.
- Do not include documents that have been altered with correction fluid or by other means.
- Submit the entire requested document and include all pages (even blank ones).