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Mortgage Assistance Application

Explains the reasons for your hardship and verifies information about you, co-borrowers, previous loan modification applications, and the property. Monthly household expenses and debt may also be requested. You may be asked to provide this information as part of the homeowner assistance process. 

Your home preservation specialist will let you know which form to complete.

Download mortgage assistance application (PDF)
This form is generally used by customers whose loans are made through a government agency, such as Fannie Mae, Ginnie Mae, or Sally Mae.

Download mortgage assistance application with expenses and debt (PDF)
This form is generally used by customers whose loans are not made through a government agency.

Tips for a smoother application process

  • Make sure documents are clear and legible.
  • Don't alter any pages (no strikethroughs, cross-outs, etc.).
  • Send all pages, even the blank ones.