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Contact us immediately if you suspect suspicious or fraudulent activity related to your account.

Be aware that fraudsters may attempt to imitate Wells Fargo communications and alerts to request payments or steal your personal information. Learn more about how to spot and avoid phishing attempts.

Keeping your accounts and information secure is our priority. We use sophisticated tools to help safeguard your money — 24/7 fraud monitoring, data encryption, secure technology, and protection against suspicious activity. Learn how we identify you and help protect your data.

Learn how to recognize common scams and cyber threats and review our fraud prevention tips to help protect your account and personal information.

Print a copy of our Fraud & Scam Solutions brochure for quick reference.

In addition to notifying your mobile carrier, please call 1-800-956-4442, 24 hours a day, to notify us that your device is lost or stolen. We can turn off your biometric sign on (Touch ID®, Face ID®, fingerprint or facial recognition) feature or digital wallet on your Wells Fargo Mobile® app.

If you have the Find My iPhone (for Apple® devices) or Find My Device (for AndroidTM devices) app downloaded to your device, you can use it to remotely lock your device. Please refer to the manufacturer's website for more information.

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Certain devices are eligible to enable fingerprint sign-on. If you store multiple fingerprints on your device, including those of additional persons, those persons will also be able to access your Wells Fargo Mobile® app via fingerprint when fingerprint is enabled. Your mobile carrier's message and data rates may apply.

Only select devices are eligible to enable sign-on with facial recognition. If you have an identical twin, we recommend that you use username and password instead of facial recognition to sign on. Your mobile carrier’s message and data rates may apply.

Digital wallets may not be available on all devices. Your mobile carrier's message and data rates may apply.

Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply.

Android, Google Play, Chrome, Pixel and other marks are trademarks of Google LLC.

Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iCloud Keychain, iPad, iPad Pro, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Wallet is a trademark of Apple Inc. App Store is a service mark of Apple Inc.

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