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Customer Service

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General Banking

1-800-869-3557
24 hours a day, 7 days a week


Wells Fargo Online®

1-800-956-4442
24 hours a day, 7 days a week


How to Report Fraud

If you suspect fraud on your account or you lost your debit, ATM or credit card, contact us immediately.


Deaf or Hard of Hearing Customers

TDD/TTY: 1-800-877-4833, 24 hours a day, 7 days a week
Telecommunications Relay Services calls accepted

Banking

General Banking

1-800-TO-WELLS
(New and existing customers)
24 hours a day, 7 days a week

More banking products and services

Portfolio by Wells Fargo®
1-800-378-0575

Learn More


Express Send® Service
1-800-556-0605

Learn More


Foreign Exchange
1-800-626-9430

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Wells Fargo Military Banking
1-855-USA-2WFB
(1-855-872-2932)

Learn More

Credit and Debit Cards

Credit Cards

Account Management

1-800-642-4720

International Collect Calls

1-925-825-7600
24 hours a day, 7 days a week

Apply by Phone or Online

1-800-932-6736

Apply for a credit card

Application Status for Wells Fargo Credit Cards

1-800-967-9521
24 hours a day, 7 days a week

Application Status for Wells Fargo American Express®

1-877-514-3717
Mon – Fri: 5 am - 7 pm
Sat: 8:30 am - 5 pm
Sun: closed
Pacific Time

Redeem Rewards

1-877-517-1358

Credit Card FAQs

See credit card FAQs



Debit Cards

Request a new or replacement debit card, report a lost/stolen debit card, or for debit card questions
1-800-869-3557
24 hours a day, 7 days a week

Customer Service ( Chinese )
1-800-288-2288


Debit FAQs

Loans

Home Mortgage


Account Management

1-800-357-6675
Mon – Fri: 6 am - 10 pm
Sat: 8 am - 2 pm
Central Time

Home Buying and Refinancing

1-877-937-9357
Mon – Fri: 7 am - 9 pm
Sat: 8 am - 6 pm
Sun: 10 am - 6 pm
Central Time

Apply for a mortgage

Mortgage Military Customer Service

1-866-204-8352
Mon - Fri: 6 am - 10 pm
Sat: 8 am - 2 pm
Central Time

Mortgage FAQs

Mortgage FAQs

Home Equity

Account Management

1-866-820-9199
Mon – Fri: 7 am - 9 pm
Sat: 8 am - 3:00  pm
Central Time

Apply by Phone or Online

1-888-667-1772
Mon – Fri: 7 am - 9 pm
Sat: 7 am - 4 pm
Central Time

Apply Online

Home Equity FAQs

Home Equity FAQs

Auto Loans

Dealer Services

Dealer Services
1-800-289-8004
Mon –  Fri: 5 am - 7 pm
Pacific Time

Auto Finance

Auto Finance

1-877-700-9345
Mon – Thu: 8 am - 8 pm
Fri: 8 am – 7 pm
Sat: 9 am – 1 pm
Central Time

Auto Loan FAQs

Auto Loan FAQs

Student Loans

Apply for a New Student Loan

1-800-378-5526
Mon – Fri: 7 am - 8 pm
Central Time

Applications in Process

1-800-378-5526
Mon – Fri: 7 am – 8 pm
Central Time

Account Management

1-800-658-3567
Mon – Fri: 7 am - 8 pm
Central Time
(Automated responses available 24 hours a day, 7 days a week)

Student Loan Consolidations

1-877-315-7723
Mon – Fri: 7 am - 8 pm
Central Time

Student Loan FAQs

Student Loan FAQs


Personal Loans and Lines of Credit

Personal Loans, Personal Lines of Credit, CD/Savings Secured Loans, CD/Savings Secured Lines of Credit, and Motorcycle and Specialty Vehicle Loans

To open a new account: 1-888-667-5250
Mon – Fri: 7 am – 11 pm
Sat – Sun: 7 am – 9 pm
Central Time

Customer Service: 1-877-269-6056
Mon – Fri 7 am – 7 pm
Sat:  8 am – 4:30 pm
Central Time

Personal Loans

Personal Lines of Credit

To open a new account: 1-888-667-5250
Mon – Fri: 7 am – 11 pm
Sat – Sun: 7 am – 9 pm
Central Time

Customer Service: 1-800-946-2626
24 hours a day, 7 days a week

Personal Line of Credit

Personal Loan and Line of Credit FAQs

Personal Loan and Line of Credit FAQs

Investment and Retirement

401(k) Retirement Plans

1-800-728-3123
Mon – Fri: 7 am - 11 pm
Eastern Time

How Do I… 

Wells Fargo Funds

Individual Investors

1-800-222-8222
24 hours a day, 7 days a week

Investment Professionals

1-888-877-9275
Mon –  Fri: 7 am - 6 pm
Central Time

Institutional Sales Professionals

1-866-765-0778
Mon –  Fri: 7 am - 6 pm
Central Time

Learn More

Wells Fargo Advisors, LLC Full Service Brokerage 

Current Brokerage Customers 

1-866-281-7436
Mon – Fri: 8 am – 12 am
Sat: 8 am – 7 pm
Eastern Time

New Customers

1-866-243-0931
Mon – Fri: 8 am - 8 pm
Eastern Time

How Do I… 

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WellsTrade® Online Brokerage

Existing WellsTrade Account Questions

1-800-TRADERS (872-3377)
24 hours a day, 7 days a week 

New Customers

1-877-573-7997

How Do I…

IRAs

Current IRA Customers

1-866-281-7436
Mon - Fri: 8 am - 12 am
Sat: 8 am - 7 pm
Eastern Time

New IRAs and Rollovers

1-877-493-4727
Mon - Fri: 8:30 am - 9:30 pm
Sat: 10:30 am - 7 pm
Eastern Time

How Do I… 

Trust and Managed Investments

Existing Trust and Managed Investment Questions 

1-800-352- 3705
Mon – Fri: 7 am – 9 am
Eastern Time

How Do I…

Wells Fargo Private Bank 

1-888-715-0380
Mon – Fri: 7:30 am – 8:30 pm
Sat: 9:30 am – 6 pm
Central Time

Learn More