Commercial Mortgage Servicing

#1 Master servicer of commercial real estate loans in the U.S.

Our commercial mortgage servicing is one of the strongest in the industry. We offer competitive pricing on a full range of products and services:

  • Master servicing, including the oversight and management of sub-servicers in portfolios with multiple originators or seller servicers
  • Primary servicing, providing traditional loan, delinquency administration, and investor reporting services
  • Special servicing, including asset management and loan workout expertise for non-performing loans
  • Government-sponsored enterprise and FHA/HUD servicing, covering loan closing, loan servicing, and asset management for Fannie Mae, Freddie Mac, and FHA/HUD loans
  • Customized portfolio services, including loan servicing and asset management for third-party lenders’ portfolios of performing and non-performing loans, as well as subordinate debt, including B-notes, mezzanine loans, and preferred equity investments

We provide commercial real estate loan services for individual borrowers, institutional investors, financial institutions, internationally recognized investment banks, and other third-party investment groups that own or lend commercial real estate properties. Our $505.1 billion portfolio of commercial loans covers all asset types.

Size (in millions)
Commercial securitized loans
Institutional & other

Learn about recent enhancements to CMBS loan documents that eliminate certain fees for CMBS borrowers.

Defeasance services

Wells Fargo can help you with the complex process of defeasing a CMBS loan.

  • S&P “Strong” rating for Commercial Master and Primary Servicer
  • S&P “Above Average” rating for Commercial Special Servicer
  • Fitch rating of CMS1- for Commercial Master Servicer
  • Fitch rating of CPS1- for Commercial Primary Servicer
  • Fitch rating of CSS2 for Commercial Special Servicer
  • Morningstar rating of MOR CS1 for Commercial Master Servicer
  • Morningstar rating of MOR CS1 for Commercial Primary Servicer
  • Morningstar rating of MOR CS2 for Commercial Special Servicer
  • Fannie Mae 2014 Excellence in Operations Award