Commercial Mortgage Servicing

Servicing the largest portfolio of commercial real estate loans in the U.S.

Our commercial mortgage servicing is one of the strongest in the industry. We offer competitive pricing on a full range of products and services:

  • Master servicing, including the oversight and management of sub-servicers in portfolios with multiple originators or seller servicers
  • Primary servicing, providing traditional loan, delinquency administration, and investor reporting services
  • Special servicing, including asset management and loan workout expertise for non-performing loans
  • Government-sponsored enterprise and FHA/HUD servicing, covering loan closing, loan servicing, and asset management for Fannie Mae, Freddie Mac, and FHA/HUD loans

We provide commercial real estate loan services for individual borrowers, institutional investors, financial institutions, internationally recognized investment banks, and other third-party investment groups that own commercial mortgage backed securities (CMBS) and loan portfolios. Our $474 billion portfolio includes multifamily, industrial, retail, hospitality, and office developments.

Commercial Mortgage Servicing Portfolio

Size (in millions)
Commercial securitized loans
Institutional & other


  • S&P “Above Average” rating for Commercial Master and Primary Servicer
  • S&P “Above Average” rating for Commercial Special Servicer
  • Fitch rating of CMS1- for Commercial Master Servicer
  • Fitch rating of CPS1- for Commercial Primary Servicer
  • Fitch rating of CSS2- for Commercial Special Servicer
  • Morningstar rating of MOR CS1 for Commercial Master Servicer
  • Morningstar rating of MOR CS1 for Commercial Primary Servicer
  • Morningstar rating of MOR CS2 for Commercial Special Servicer
  • Fannie Mae 2014 Excellence in Operations Award