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Commercial Mortgage Servicing

Servicing the largest portfolio of commercial real estate loans in the U.S.1

Our commercial mortgage servicing is the strongest in the industry. We offer competitive pricing on a full range of products and services:
  • Master servicing, including the oversight and management of sub-servicers in portfolios with multiple originators or seller servicers
  • Primary servicing, providing traditional loan, delinquency administration, and investor reporting services
  • Special servicing, including asset management and loan workout expertise for non-performing loans
  • Government-sponsored enterprise and FHA/HUD servicing, covering loan closing, loan servicing, and asset management for Fannie Mae, Freddie Mac, and FHA/HUD loans
We provide commercial real estate loan services for individual borrowers, institutional investors, financial institutions, internationally recognized investment banks, and other third-party investment groups that own commercial mortgage backed securities (CMBS) and loan portfolios.
Our $431 billion portfolio includes multifamily, industrial, retail, hospitality, and office developments.
Commercial Mortgage Servicing Portfolio
PortfolioSize (in millions)
Commercial securitized loans$347,983
Institutional & other$31,380


  • S&P “Above Average” rating for Commercial Master and Primary Servicer
  • S&P “Above Average” rating for Commercial Special Servicer
  • Fitch rating of CMS1- for Commercial Master Servicer
  • Fitch rating of CPS1- for Commercial Primary Servicer
  • Fitch rating of CSS2- for Commercial Special Servicer
  • Morningstar rating of MOR CS2 for Commercial Master, Primary, and Special Servicer

Contact information

Please call 1-800-326-1334, 8:00 a.m. – 8:00 p.m. Eastern Time.
1 Source: Year-End MBA Commercial/Multifamily Mortgage Servicing Volumes as of December 31, 2013
Equal Housing Lender