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Common Banking Questions Video Library

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Learn about convenient ways to manage your finances

Watch our videos and learn ways to avoid fees, use your account and save money

How much money is available in my account?

Understand the difference between posted balance and available balance, and why your available balance can fluctuate throughout the day.

Watch our video about available balance

What are the benefits of using my debit card?

Your debit card is a key to accessing your Wells Fargo checking account. Get an overview of the features and protection your card provides.

Watch our video on debit card benefits

Can I be notified about my account activity?

You can receive timely updates on the account information that is important to you. Use this helpful guide to get started.

Watch our video on setting up account alerts

How can I have my payroll or federal benefits deposited?

This guide provides information on the easiest and fastest way to deposit your recurring income into a Wells Fargo checking, prepaid or savings account.

Watch our video on setting up direct deposit

Is there a way to avoid monthly service fees?

Learn how to use the monthly service fee summary to understand your monthly fees, and if you’re meeting the account requirements that help avoid these fees.

Watch our video to understand your monthly service fee summary

What is the limit for savings account withdrawals?

Learn what excess activity means and why banks are required to limit the number of withdrawals and transfers from your savings account.

Watch our video on excess activity with savings accounts

What if I spend more than is available in my account?

Have you ever overdrawn your checking account and wondered why it happened? Get tips for avoiding overdrafts and returned transactions.

Watch our video on overdrafts

Can I help prevent my debit card from being declined?

Three options to help avoid having your debit card declined, online and mobile tools, Overdraft Protection, and Wells Fargo Debit Card Overdraft Service.

Watch our video on debit card declines

What is an easy way to help me save money?

Build toward your savings goals a little at a time by setting up automatic transfers from your Wells Fargo checking account to a savings account.

Watch our video on how to save automatically

How can I free up more money each month?

Explore 3 simple ideas you can use to save more money each month.

Watch our video on how to save each month

What can I do to help make saving easier?

Learn 3 steps to help build savings by setting tangible savings goals — starting now with automatic transfers, and spending smarter every day.

Watch our video on how to make saving less stressful

What is emergency savings?

Emergency savings can take some of the financial sting out of unforeseen events. Learn the importance of emergency savings and goals.

Watch our video on emergency savings

How can I make payments using Bill Pay?

Make payments from your computer or mobile device through online banking. In a few taps you can transfer funds, pay bills, cancel payments, and more.

Watch our video to find out how to pay bills with Bill Pay

How do I add a payee in Bill Pay?

Paying bills just got easier. Set up payee accounts from your computer or mobile device, and schedule your payment within a few short clicks.

Watch our video about adding a payee

How do I make a deposit using my mobile phone?

Save time by using your smartphone to quickly and easily deposit checks into your eligible checking and savings accounts.

Watch our video to learn about making mobile deposits

How can push notifications help me manage my account?

Keep tabs on your finances when you sign up for push notifications. Get alerts sent straight to your phone for things like low account balances and more.

Watch our video to learn how to set up push notifications

Where can I set up my text banking preferences?

Banking anytime, anywhere takes on a new meaning with text banking. Simply text to check your balance, transfer funds, locate the nearest ATM, and more.

Watch our video to find out more about text banking